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Assistant Branch Manager - Cedar Hill

Primary Responsibilities

This individual is responsible for assisting the Manager in the operation of the Branch and satisfying members’ financial needs in the following areas while meeting individual, department and organization goals: assists the Branch Manager in all duties including but not limited to, supervising and training personnel; performs random audits for accuracy in the Teller Services and Financial Services areas; responsible for the continued monitoring of the daily cash usage and the daily member count for each Teller; balances the vault and other general ledger accounts; supports business development efforts through active participation in community and credit union events; refers members to other services other than the one requested; balances Teller over/short records; handles cash shipment orders when needed; handles member related problems by phone, mail or in person; assists members with any requests for service as needed in Teller Services and Financial Services; responsible for all teller loses including teller over/shorts, cash balancing, and teller check cashing fraud; performs any and all other duties that may be required or needed from time to time.

Desired Job Experience

At least two (2) years of college with emphasis in Finance, Business, or Management; or two (2) years experience with a financial institution with emphasis in cash operations and financial services. Preferred one year experience in supervision. Must have general knowledge of Windows OS and MS Office software.

Other Qualifications

SUPERVISORY RESPONSIBILITIES: May be called upon in the absence of the Branch Manager to assume those duties and supervise Branch personnel. Responsible for assisting with the training of Branch personnel and performing training functions for Teller School.

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.

AVP - Project Management

Primary Responsibilities

This individual is responsible for managing the credit union’s projects and related processes in the following areas: develops, maintains, and ensures organizational compliance with standards, tools, and best practices for project management; ensures organization completes all phases (initiation, planning, execution, control/monitor, and closure) of projects; works with Executive management and V.P. of Information Technology to ensure projects align with organizational mission, values, strategies, and objectives; maintains organizational project list, presenting new projects to Senior Management team; responsible for the successful and timely completion of projects with quality deliverables; facilitates project sponsors, stakeholders, and team members to complete business case, scope, objectives, deliverables, resource requirements (human and financial), and timing for all organizational projects; identifies and manages risks associated with project completion; identifies and acts upon process improvement opportunities encountered in a project, either adding to the scope of the project or initiating a new project; completes work breakdown structure to estimate effort required for each task; provides project schedules to identify completion date for each task; determines if tasks will be completed in-house or with use of outside vendors, recruiting and managing appropriate staff; communicates project expectations to stakeholders and team members, guiding them through task completion; manages project scope, ensuring any changes are documented and approved; communicates progress towards milestones and objectives to project sponsor and Executive management, and advises V.P. of Information Technology of any problems; reports status of all projects in a concise and one page system to the BOD; communicates with, leads, coaches, and motivates project team members proactively; ensures the organization celebrates successful completion of projects, while identifying and learning from mistakes or problems; assesses and reports on performance and participation of project sponsor, stakeholders, and team members; develops annual budget for all systems within the AVP’s responsibility; evaluates, plans, and manages the implementation of new technology related to the systems within the AVP’s responsibility; responsible for maintaining a strong knowledge of project management by attending user group meetings, conferences, and educational classes as needed and required; performs any and all other duties that may be required or needed from time to time.

Desired Job Experience

Project management certification, such as PMP or MPM, or college degree in project management, preferably graduate level, required. Five years experience in project management required. Familiarity with project management tools and/or software packages preferred. Credit Union or financial institution experience preferred. Proficient in PC software (i.e., MS Office, Windows, etc).

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.

Account Specialist (Collector)

Primary Responsibilities

This individual is primarily responsible the collection efforts on accounts that are delinquent more than 16 days in the following areas while meeting individual, department and organization goals: responsible for in-house assigned delinquent accounts according to collection procedures and credit union policies; skip and track down debtors to extract payments or promises to pay; assist with the collection efforts on delinquent credit cards; arrange and monitor check by phone payments; counsel and assist members in person and on the telephone with collection items, questions and problems; contact each assigned account by telephone or by correspondence to obtain a commitment for payment; responsible for collecting any remaining deficiency and foreclosure balances; monitor Collateral Protection Insurance for timely, accurate postings of proof of insurance and posting refunds on assigned accounts; assist the Repossession/Bankruptcy Specialist arranging the repossession of collateral; perform any and all other duties that may be required or needed from time to time.

Desired Job Experience

Must be a high school graduate or equivalent. Must have at least two (2) years experience in a financial institution and one (1) year experience in consumer collection preferable. Must have a working knowledge of current Windows OS and MS Office software.

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.

Loan Specialist

jobDescription = Primary Responsibilities

This individual is responsible for satisfying members’ consumer loan needs in the following areas while meeting individual, department and organization goals: ensure quality control by verifying all loan application information and all loan conditions are complete. Validate all required underwriting documentation needed to fund the loan has been received from the member and/or branch employee for loan packet (i.e. proof of income, proof of insurance, rental agreements, etc); contact members and receive phone calls from members when necessary with questions regarding their loan to insure loans are set up correctly and all underwriting conditions have been met; obtain the necessary information from the member or branch employee regarding the parameters of the closing loan, i.e. due date, payment method, etc; prepare all loan documents to be provided to the branches for loan funding; to include Auto, Motorcycle/ATV, RV, Watercraft, Signature, Credit Cards, Line of Credit and Share/Certificate loans. Additional forms include Disbursement Worksheet, Relationship Pricing Addendum, Title Work, etc; submit loan documents to the branch via e-mail for signatures. Once signed/funded and received back from branch, prepare loan packet to be sent for audit; process Credit Card Request Forms to be sent to the Card Specialist for card order when credit card application is approved; assist Central Lending Underwriters in processing audit packets through logging and documentation; audit Share and Certificate loans for accuracy on the system, documents signed and findings reported in audit spreadsheet; scan all documentation into the optical system that is processed through the Central Lending department; to include audited loan packets, skip-a-pay forms, maintenance forms, etc; validate loan documents have been scanned and indexed correctly; complete all title work for submission to Title Specialist. Maintain title pending folder for receipt of original signatures required to process title work; complete Skip-A-Pay requests received by mail to insure appropriate due date is applied and fee is received; process loan workouts and loan maintenance requests from the Collection department; communicate timely with the branches for loan requests, closings and fundings; act as liaison to the outside vendors (dealerships) Lending Staff; process and input of all Indirect loans approved with CUDL, CRIF and Vanguard; prepare the log in register of indirect loan requests and the input of that information into a PC; assure all required information is accurate and all documents are received before funding all indirect loans from dealerships; complete all training as assigned; perform any and all other duties that may be required or needed from time to time.

Desired Job Experience

A high school graduate, equivalent or qualifying experience in the processing of consumer loans. Preferred working knowledge of Windows OS, Word, Excel and loan origination software.

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.

Mortgage Loan Officer

Primary Responsibilities

This individual is responsible for administering Mortgage lending programs, while satisfying members’ mortgage financial needs in the following areas and meeting individual, department and organization goals: counsel members on credit union loan programs and pricing thorough knowledge of key lending concepts such as debt/income ratios, LTV percentages, credit scoring, and other underwriting criteria; receive members in person, by telephone, by mail, and on the web communicating information concerning Mortgage related products and lending programs; make sales calls and develop relationships within the community to attract new mortgage business, specifically with real estate agents Builders, and Title Companies; take loan applications and gather all necessary documentation in order to process Mortgage and Home Equity loans; ensure that we deliver on our commitments by keeping updated on all loans from application through settlement; prepare pre-approvals and online Mortgage applications, Home Equity loans, and Improved/Unimproved Real Estate loans for underwriting approval; participate in educational opportunities, read professional publications, maintain personal networks, and participating in professional organizations to regularly update job knowledge; gather applicable HMDA data on loan applications; prepare weekly pipeline status reports for Manager and other reports on an as needed basis; performs any and all other duties that may be required or needed from time to time.

Desired Job Experience

Minimum 2 years college preferred or at least 1 year qualifying experience as a Mortgage Loan Officer with a working knowledge of FNMA/Freddie Mac underwriting guidelines. Working knowledge of loan documents, appraisals, surveys, title policies and homeowners insurance policies is required. Requires working knowledge in current Windows OS and MS Office software Word, Excel, Power Point, Loan Origination software, and automated underwriting systems. Must have working knowledge of Federal and State regulations, including RESPA, TILA, ECOA and HMDA.

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.

Manager - Mortgage Loan Officers

Primary Responsibilities

​This individual is responsible for administering Mortgage lending programs, while satisfying members’ mortgage financial needs in the following areas and meeting individual, department and organization goals: supervise production functions within the Mortgage Department. Includes supervision of Mortgage Loan Officers, development and implementation of marketing and sales strategies, and other duties as may be necessary; counsel members on credit union loan programs and pricing thorough knowledge of key lending concepts such as debt/income ratios, LTV percentages, credit scoring, and other underwriting criteria; receive members in person, by telephone, by mail, and on the web communicating information concerning Mortgage related products and lending programs; identify marketing and other opportunities to enhance and expand Loan Officer pipelines by making sales calls and developing relationships within the community to attract new mortgage business, specifically with real estate agents Builders, and Title Companies; take loan applications and gather all necessary documentation in order to process Mortgage and Home Equity loans; ensure that we deliver on our commitments by keeping updated on all loans from application through settlement; prepare pre-approvals and online Mortgage applications, Home Equity loans, and Improved/Unimproved Real Estate loans for underwriting approval; take supervisory role with mortgage loan officers by assisting with assigning applications and covering positions during staff vacancies; assign leads and applications (received via webcaster, referral or other means) to Loan Officers based on appropriate assignment protocols; manage and monitor Loan Officer pipelines to ensure service deliverables are achieved; manage and monitor Loan Operating System reporting and production data; participate in educational opportunities, read professional publications, maintain personal networks, and participating in professional organizations to regularly update job knowledge; gather applicable HMDA data on loan applications; prepare weekly pipeline status reports for Manager and other reports on an as needed basis; performs any and all other duties that may be required or needed from time to time.

Desired Job Experience

Minimum 2 years college preferred or at least 3 years qualifying experience as a Manager with a working knowledge of FNMA/Freddie Mac underwriting guidelines. Working knowledge of loan documents, appraisals, surveys, title policies and homeowners insurance policies is required. Requires working knowledge in current Windows OS and MS Office software Word, Excel, Power Point, Loan Origination software, and automated underwriting systems. Must have working knowledge of Federal and State regulations, including RESPA, TILA, ECOA and HMDA.


SUPERVISORY RESPONSIBILITIES: Directly supervise the Mortgage Loan Officers. Responsible for interviewing, hiring, training, coaching, evaluating and terminating to achieve effective productivity in the department.

Thank you for your interest in Texas Trust Credit Union. We have received your resume and would like to request that you fill out an employment application. Please visit our website at www.texastrustcu.org, click on Careers in the upper right hand corner to go to our Careers page, and please follow the instructions under “How to Apply”. If you are interested in more than one position, you will need to complete the application process for each position, and please upload your resume with each application submission. Your completed application will be reviewed for employment consideration and we will be contacting the most qualified candidates for the position.