Duties: Telephone collections using both automated and manual collection strategies. Communicates with members over the phone and in person regarding past due loan status. Objective is to determine the reasons for the delinquency and assist in developing a plan to correct. Performs research when required and communicates findings with member. Performs other duties relating to collection of past due loans.
Required Skills: A minimum of 6 months collection or customer service experience using the telephone. Must have great organizational and prioritization skills necessary with the ability to multi task in a high volume, fast paced environment.
New Mexico Educators Federal Credit Union
Tellers
We are currently searching for part time Teller's. Tellers are responsible for processing member transactions in an accurate and timely manner while delivering high-quality member service and value-added financial products and services to our membership. The ideal candidate will have the following qualifications: Minimum six months teller experience or very high cash volume experience. Basic computer skills in a Windows environment. Advanced customer service skills, in addition to cross-selling skills. *Pay differential for bilingual skills.* To apply please e-mail resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 4100 Pan American Freeway NE, Bldg. C. EOE
Administrative Assistant
Currently we are in search of an Administrative Assistant who will be responsible for performing tactical and strategic administrative support tasks for the Credit Union’s Senior Management team. This position will perform duties such as: compiling data for reports, scheduling appointments and meetings, preparing expense reports, and other various administrative requirements. The ideal candidate will have the following minimum qualifications: Three years of administrative assistant experience, proficient knowledge of computer software systems, to include, Microsoft Office, Outlook, Word, PowerPoint and Excel. Demonstrated professional business writing skills and effective decision making, problem solving and judgment skills. Professional communication skills with the ability to communicate with employees, members, customers, vendors and the public. To apply please e-mail resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 4100 Pan American Freeway NE, Bldg. C. EOE
Call Center Representative
Currently we are searching for a member of our Call Center. Helpline Agents perform duties such as: providing exceptional member service while handling a large volume of inquiries, researching and resolving member inquiries in an efficient and timely manner while presenting value-added financial products and services to our members.
The ideal candidate will have the following minimum qualifications: High School Diploma or GED, superior customer service skills, one year of call center experience and one year of customer service experience. Demonstrated knowledge of personal computers, word processing and internet applications. To apply please e-mail resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 4100 Pan American Freeway NE, Bldg. C. EOE
Helpdesk Technician
We are currently searching for a new member of our IS department. This position will provide technical support for the Credit Union and its subsidiaries. The Helpdesk Technician will be responsible for: maintaining and troubleshooting all desktop computers, Software and communications equipment at the multiple branch sites, delivering PC and Network equipment to remote sites, performing low level trouble shooting, and all other duties designated by the department manager. The ideal candidate will have the following qualifications: One to three years related experience, demonstrated experience supporting various software applications, experience performing low level hardware support, knowledge and experience of a networked environment. Accustomed to and articulate in changing computer technology
Minimum of two year associates degree or specialized courses in information technology.
Current, valid driver’s license and “preferred” driving record. If you are seeking a competitive salary and exceptional benefits please e-mail your resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 4100 Pan American Freeway NE, Bldg. C. EOE
Taos Teller
We are currently seeking a Full-time Teller who will be responsible for processing member transactions in an accurate and timely manner while delivering high-quality member service and value-added financial products and services to our membership. The ideal candidate will have the following qualifications: Minimum six months teller experience or very high cash volume experience. Advanced customer service skills. *Pay differential for bilingual skills. To apply please e-mail resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 630 Paseo Del Pueblo Sur, Taos NM 87571. EOE
Los Lunas Teller
We are currently seeking a Full-time Teller who will be responsible for processing member transactions in an accurate and timely manner while delivering high-quality member service and value-added financial products and services to our membership. The ideal candidate will have the following qualifications: Minimum six months teller experience or very high cash volume experience. Advanced customer service skills. *Pay differential for bilingual skills. To apply please e-mail resume to humanresources@nmefcu.org, fax to 505-998-2685 or apply in person at 320 Main Los Lunas, NM 87031 or in Albuquerque at 4100 Pan American Freeway NE, Bldg. C. EOE
