Has your car reached that age where little things are starting to go wrong or have you long passed small annoyances and now a cloud of black smoke follows you around where you go? All cars need maintenance. Eventually all cars also need repairs if you plan to keep it for many years. Choosing an auto repair shop and getting your issue resolved to your satisfaction can seem like a challenge to most people who have no idea how their car works, besides turning the key and pushing pedals.
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- Choose a reliably repair shop. Easier said than done, but check with relatives, friends, and check for reviews online. When first visiting the auto repair shop, look for current certifications displayed.
- Don't try to diagnose the problem yourself, provide a description of what problem is occurring and if it occurs under certain situations, like always when you turn right or for the first couple of minute after you start your car.
- Only allow work to begin on your car once you have a completed written estimate and/or repair order. Do not sign any blank documents. If diagnoses takes a while, have the auto repair shop call you to verify you want to proceed once they provide you with an estimate.
- Always ask for old parts to be returned to you at the complete of the auto repair.
- Be mindful of warranties. If covered under warranty, follow all instructions and get all repair warranties in writing.
- Retain copies of all paperwork involved. Your repair could end up being the beginning of an issue that classifies your car as a lemon. You will need all repair paperwork to prove repairs were attempted.
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