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Toledo Main Office
28 Fearing Boulevard North Toledo, Ohio
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Rosemarie BarcizMarch 21, 2015
Every time I try to view my account on weekends, I can never get access. A message states that I have never used the computer I am on in the past. This is the ONLY computer I have EVER used to access my account. This creates problems for me almost every week. I have to wait until Monday, call the office and they connect me to my account.
I have never experienced this repetitive problem at any other bank and am seriously considering closing this account if the problem is not permanently fixed.
If the issue is not resolved within the next 10 days I will follow through with closing this account.
If you cannot correct this issue within the next 10 days, please notify me of this