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Radcliff - Wilson Gateway Shopping Center Branch
1679 N Wilson Road Radcliff, Kentucky
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JamieNovember 5, 2015
Navy Federal Credit Union at the Radcliff, KY location has shown their childish and non professional attitude today. The credit union is part of a mini mall and connected to other local Radcliff businesses. They all share a parking lot. No particular suite owns a section of the parking lot allowing customers to park anywhere. Next store to this particular Navy Federal Credit Union there is a Crossfit gym co owned by an individual who is an active duty soldier. The Navy Federal Credit Union manager has caused some friction. They feel that Crossfit customers can not park in the parking lot in front of the Crossfit gym. Today the individuals who work at the Navy Federal Credit Union decided they were going to act like children. They all got together and decided that they were going to park in front of the gym at once this morning. As they walked into the credit union they smiled and laughed at all the Crossfit customers as they were working out. I guess Navy Federal Credit Union was going to prove some sort of point. This gym is a local business and supports other local businesses. Not only do they support local businesses but they also support their community. With the down sizing of the military local business around military posts have been negatively effected. Navy Federal Credit Union is suppose to support Military Members and hopefully the community as a whole. But right next store to the credit union is a local business co owned by an active duty military member and the Navy Federal Credit union at the Radcliff, KY location shows their support by laughing at his customers.
Kendra GillisMarch 21, 2015
Navy Federal was the first bank that I opened up a bank account with. They have been a member since 1991. I was happy when they put a location in Kentucky and was able to use the branch instead of online transactions only. It gave me more freedom and allowed me to do more with my money as I used to do when I was close to a branch. This location provides great customer service and professionalism. I also love the hours they provide. Gives me a chance to sleep in on Saturdays and still get to the bank after noon to take of things if need be.