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Nusenda Credit Union

Nusenda Credit Union


4100 Pan American Freeway NE
Albuquerque, NM 87107

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1.0 stars based on 6 reviews
Nusenda Credit Union Reviews
Review Nusenda Credit Union - Administration
Nusenda Credit Union (formerly known as New Mexico Educators Federal Credit Union) has been open since 1936. It's the 2nd largest credit union in New Mexico with assets totaling $1.97 Billion and providing banking services to more than 170,000 members.
Membership: The credit union is a not-for-profit, member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves education employees. Membership is also open to immediate family of current members.
Contact Nusenda Credit Union
Contact the Administration location at 4100 Pan American Freeway NE by calling (505) 889-7755 or contact the credit union by any of these means:
Phone: (505) 889-7755
Toll Free: (800) 347-2838
Website: Nusenda Credit Union
Looking for a different branch office?
Find the closest Nusenda CU branch from 19 locations.

Business Hours

This location may not offer business hours to members. Administration offices are typically not open to the public. Call (505) 889-7755 to inquire.


4100 Pan American Freeway NE, Albuquerque, NM

Reviews (6)

Nusenda Credit Union - Administration Reviews

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4100 Pan American Freeway Ne Albuquerque, New Mexico
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Recent Administration Reviews
Lee Graham
February 28, 2016
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Keep getting locked out of account. Forget about doing online account maintenance, paying bills etc. Far easier and faster to drive to a branch and do my business in person, writing checques and mailing them in. I'd love to give a "zero" star or even negative star rating ... too bad.
February 11, 2016
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This is the worst "Updated Application"! What used to take me 1-2 seconds to get into my online banking, either via iPhone or desktop, it now takes me 3-4 days! I've called numerous times and talk to the "tech support", I went into the Lomas office (and have to go again today on my lunch hour, yet); the system is NOT REMEMBERING MY LOGIN/USERID. Soo bad, I might just go to another credit union! Or go find a BANK!
Jane Ruge
January 28, 2016
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Since becoming Nusenda service online and in person is the worst, I am researching a new credit union now. Frequent on online problems that often take days if not weeks to resolve, poorly trained staff, and what a stupid name, they sound like some kind of big pharm med with more side effects than it fits.
Gretchen Schaal
January 20, 2016
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Fraudulent charges were made using my husbands debit card from our account in October of 2015. We were told that both cards were cancelled and were sent TWO new cards, one for each of us. This week, 2 charges were made on this account with using my cancelled card. After I spoke with customer service I found out that while they sent me a new card and told me to destroy the old card, they never cancelled it! So charges were put through using a card that I was told had been cancelled. At first, the customer service representative seem to be blaming me for not knowing that the old card was never cancelled but could not explain why the bank sent me a replacement card.In the meantime, funds that I need now are being held. I am being inconvenienced for their mistake and they are not taking responsibility for neglecting to cancel my old card. Very badly done Nusenda.
Jim Lather
December 25, 2015
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Nancy Freeman
August 3, 2015
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You need to make online banking more accessible and when applying for a small loan your agent (teller) should not talk so long using all my gigabytes and when the call dropped she did not call me back!


Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Nusenda CU login for Online Banking?
Access to your accounts with online banking is available login here.
Is Nusenda CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.
Are Nusenda CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a Nusenda CU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does Nusenda CU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. First-time homebuyer's program available. Calculate mortgage payments online.
Are Credit Builder Loans Available?
Loans to help rebuild or establish credit are available to members. Get more details at the website.
Customer Support
Needing personal assistance from the credit union? Contact the CU from the website or call (505) 889-7755.
What is the routing number for Nusenda CU?
Get the routing number, assets, loans, and other financial information.