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Northwest Federal Credit Union

Northwest Federal Credit Union

Herndon Main Office:

200 Spring Street
Herndon, VA 20170

Contact the Credit Union

Open Today:
Lobby Hours: 9:00 am - 6:00 pm
Hours Phone Map
1.0 stars based on 1 review
Northwest Federal Credit Union Reviews
Review Northwest Federal Credit Union - Herndon Main Office
Northwest Federal Credit Union has been open since 1947. It's the 4th largest credit union in Virginia with assets totaling $3.22 Billion and providing banking services to more than 235,000 members.
Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the federal, state, and local government employees. Membership is also open to immediate family of current members.
Contact Northwest Federal Credit Union
Contact the Herndon Main Office location at 200 Spring Street by calling (703) 709-8900 or contact the credit union by any of these means:
Phone: (703) 709-8900
Toll Free: (844) 709-8900
Fax: (703) 925-5113
Website: Northwest Federal Credit Union
Looking for a different branch office?
Find the closest Northwest FCU branch from 7 locations.

Business Hours

Lobby Hours

9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 7:00 pm
9:00 am - 1:00 pm


200 Spring Street, Herndon, VA

Reviews (1)

Northwest Federal Credit Union - Herndon Main Office Reviews

Write a review of this Northwest Federal Credit Union location.
Herndon Main Office
200 Spring Street Herndon, Virginia
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Would you recommend this Northwest FCU Herndon Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Recent Herndon Main Office Reviews
Sandy Jackson
June 16, 2015
Review StarsReview StarsReview StarsReview StarsReview Stars
We both my husband and I(today)received an "Adverse Action Form" from this institution. I called Northwest to inquire as to why I would receive such notice that I nor my husband have never applied for any credit with this institution. After being on hold for five minutes a representative of your institution answered. She informed me that these letters were in response to a car loan that the Dealer may have requested an extension of credit on my behalf. I then stated that I purchased a car in March 2015, and they were now sending me a notice of adverse action. I asked the woman did you have computers, because there is excuse to send me a notice three months and days later. Your representative then hung-up the phone. First impression, poor, poor, poor, customer service. I will be sending the President a letter regarding this encounter and question as to why it would take an institution three months to send out notices to a perspective customer. I will post this on "Facebook", so the world will know about the unprofessionalism of your staff and service.
Zero Star - the worst I have ever encountered.


Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Northwest FCU login for Online Banking?
Access to your accounts with online banking is available login here.
Is Northwest FCU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.
Are Northwest FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a Northwest FCU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does Northwest FCU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. First-time homebuyer's program available. Calculate mortgage payments online.
Customer Support
Needing personal assistance? Contact Northwest FCU at (703) 709-8900.
What is the routing number for Northwest FCU?
Get the routing number, assets, loans, and other financial information.
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