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Columbus Main Office
5665 North Hamilton Road Columbus, Ohio
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DavidApril 25, 2015
I have been a member of Ranco/Western/Pathways CU for almost 20 years.
I paid off a Motorcycle loan in 2013 and two car loans in 2014 all ahead of time and my mortgage payment is always at least a month ahead. In Jan 2015 I slipped and broke a Rib in my back and requested a $1000 to $1500 loan on my line of credit which had close to $2000 available to help with bills as I had used up my savings paying my bills while I was laid up. My payment history with the CU is excellent, that's all I needed to get caught up and square with my bills. Their attitude of only looking at the % of what you owe with what you have coming in is narrow minded and not addressing your payment history to the CU or long term customer needs. Now my attitude is I don't care if I pay that line of credit on time or not, oh I'll pay it but they refused me help when I needed it the most, I'll never forget that.