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Southside Main Office
1200 Belleview Street Dallas, Texas
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NealApril 3, 2017
Resource One Credit Union is small and that is what I like about them. I do not want a coast to coast bank receiving my direct deposit or debit card transactions. For 3+ years, they've been good to me. I think they've actually waived a bunch of ATM fees over the years which was nice. I have no complaints.
I noticed another review which was negative and undeserved in my opinion. No matter what bank it is, they have a right to back out of any loan. Sounds like the guy took it super personally, which is what most reviews are....unreliable, subjective rants with no substance.
Scott HMay 28, 2015
I just want everyone to know how disappointed we are in the unprofessional manner, on how resource one backed out of our loan 3 days before closing. To whom it may concern: we have been working on a loan to buy a condo in Galveston Texas for about 28 days now, to find out today they needed to pull out of the loan process. We have been corresponding with the loan officer to give them everything they needed to keep the loan process going, in which they have had all the documents on this condo for weeks now and all we were waiting for is the appraisal company to go out. The loan officer finally got in touch with the appraisal company, in which resource 1 had to pick, so we went with their choice. We were supposed to close on 05/29/2015 which was 3 days from now, so everyone is just waiting on the appraisal company to give their report. We get a call today stating the appraisal company went out there Friday and refused to do it, because he was not qualified to appraise this type of property. What! So we get a call from our loan officer stating that they cannot loan money on this type of property 3 days before closing and we are sorry. This is and was the most unprofessional group we have every worked with and how you couldn't know this from the beginning is beyond me. Now the seller is frustrated with the process and is pulling out of the deal unless we can pay cash, so we have lost our chance to own this condo. Thanks resource one for nothing! Resource one not only wasted 28 days of our time, not to mention the seller and the agents that are involved in the process. We now have lost $1,000.00 dollars due to the incompetence and or the lack of their due diligence about the property from the start. We did everything they ask us to do and had all documents signed on time, just to have our dream ripped from our hands. This was our first time and last time dealing with resource one located at 1200 Bellevue St. I just wanted everyone to beware of who you're dealing with.Thanks, Scott H.