Credit Human Federal Credit Union

The Main Office location is 1 of 23 locations. Credit Human Federal Credit Union (formerly known as SACU) has been open since 1989. It's the 8th largest credit union in Texas with assets totaling $3.62 Billion and providing banking services to more than 231,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves federal, state, and local government employees. Membership is also open to immediate family of current members.

Main Office

6061 W Interstate 10
San Antonio, TX 78201
Reviews Rating:
Credit Human Federal Credit Union Reviews
Review Credit Human Federal Credit Union - Main Office
Open Today - December 9, 2022:
Lobby Hours:
   9:00 am - 5:00 pm
Drive-Up Hours:
   8:00 am - 6:00 pm
Phone Number:
Toll-Free:
Fax:
(210) 258-1543
Mailing Address:
Credit Human FCU
PO Box 1356
San Antonio, TX 78295-1356

Main Office Hours

Lobby Hours

Sunday
Closed
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
Closed

Drive-Up Hours

Sunday
Closed
Monday
8:00 am - 6:00 pm
Tuesday
8:00 am - 6:00 pm
Wednesday
8:00 am - 6:00 pm
Thursday
8:00 am - 6:00 pm
Friday
8:00 am - 6:00 pm
Saturday
9:00 am - 12:00 pm

Credit Human FCU Main Office Reviews

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Main Office
6061 W Interstate 10 San Antonio, Texas
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Recent Reviews
VMDuke
October 6, 2022

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Horrible experience for elderly and Power of Attorney agents. I have been granted power of attorney and have followed their process to get the POA submitted, along with the Certification of POA by Agent. Both of these documents have been filled out, signed and notarized. It took 3 weeks of constant calling, Aug 30-Sept 20, to get this approved by a supervisor, and Margot H was never available to speak to, after being the person to communicate via email. I can tell you I spoke to Ava, Brenda, Claudia, Ava again, Pearl, and none of them were able to accelerate or help with this process. I was told I would get a call back, and never did. I was finally able to get access. Now yesterday and today, 10/4 and 10/5, I have tried to accomplish bank business, and I have been told that I have to go to a branch and provide another Certification of POA by Agent, and I have to do this EVERY TIME I need to do bank business. I am 300+ miles away from a branch, and my first Certification is not accepted even though a POA is drafted in perpetuity until revoked. This is the worst bank experience ever, and I am so glad that I personally am with USAA, I only wish my parent-in-laws were not with Credit Human.
KR
April 1, 2022

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I highly suggest working with any other creditor. I had my car loan through this credit union. They completely messed up my payment history. Then they tried to fix their mistake and made it worse. I requested to speak to someone higher up and was denied repeatedly. Really unprofessional and they could care less about hurting one’s credit which is so important.
JTC
March 28, 2022

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The absolute worst lender to work with. I sold my home and the buyer used these HACKS for a loan. They tried to close twice and failed at every attempt which in turn caused me to be delayed and have to request a legal notorized form from my lender twice. They caused us great stress and almost killed the deal. If your buying a manufactured home Do NOT I repeat DO NOT USE these hacks. There are far more better competent lenders. I am an Agent and I have to say these people cant get out of their own way. HORRIBLE Caveat Emptor...Do your home work.
Hanna
March 19, 2022

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Wish I could give no stars, they truly deserve nothing. We have our home through them and every single month they call me and my husband saying there is something wrong with our payment. Between them forgetting to run the payment to it getting sent back. It is ridiculous. Please avoid using them at all cost! I hate that we are stuck with them. Go somewhere else. And they lie. They called me and told me my husband had been avoiding their calls for months. Which wasn’t true, I was with him when he called them several times! Don’t trust them with any of your loans.
Eulalio Maldonado
February 23, 2022

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Have been banking with them for over 35 years. Several car loans .mortgage financed and refinanced.Was indirectly suggested I was a dishonest person. All my finances go through them I can't even get a balance on my truck loan.will take time but my account will be closed.


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FAQs

Frequently Asked Questions

Credit Human FCU (formerly known as SACU) savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at Credit Human FCU login.

Is Credit Human FCU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are Credit Human FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a Credit Human FCU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Is Online Bill Pay available?
Members have the ability to pay bills online. Begin by logging in on the website to access your account online.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (210) 258-1234.

What is the routing number for Credit Human FCU?
Get the routing number, assets, loans, and other financial information.



Is Credit Human FCU Down?

Service Status

Is Credit Human FCU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Main Office location, including telephone, ATM, and the branch's physical availability.

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