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Durham - Page Road Branch
5316 Page Road Durham, North Carolina
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AnonymousNovember 16, 2015
I had a terrible experience at this branch a few months ago -- I came into the branch during my lunch to deposit cash (I had a large number of individual bills) The only guy at the desk said that he could not help me and he made me do the deposit through the automated teller machine which meant that I had to spend 20+ min hand feeding bills into the teller machine. It was probably the worst customer service experience I have ever had in a bank and when I went to leave, I saw one of the "officers" in the bank sitting in their office -- why that person couldn't have been asked to help me I don't know-- but I clearly did not feel valued as a customer, especially given the large amount of deposits I have with the bank.