Write a review of this Southwest 66 Credit Union location.
4041 E 52nd Street Odessa, Texas
Would you recommend this Southwest 66 CU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Kathy BechtelOctober 7, 2015
My husband ordered a new debt card on Sept. 21st as his is worn out. He went into the local office and a girl behind the counter took his existing card and said she had ordered him a new card. I called SW66 on Wed. Sept. 30th & was told his new card should come by Fri., Oct. 2. It didn't. I then called again on Friday and was told it would certainly be there by Monday. It wasn't. I called and spoke with Cynthia on Wed. Oct. 7th and she was going to get her supervisor to advise her if she could overnight one to us to arrive at the credit union, which closes at 5:30. She was also going to see if Transfund even rec'd the order. She has not called me back & it is now 3:00 pm.
KayeAugust 11, 2015
If I could leave no stars, I would. It was bad before they remodeled, but now everyone working is new and NO ONE knows what they are doing. They can't get your paperwork correct and when you show them it is wrong, several young girls come up and each one gives a different reason for the problem when it is right there in black and white. No one is ever there that know anything or can help you. They say when that person comes in, they will call you, but they never do!!! It is rediculous!!! Would never recommend to anyone, and I am not alone!