Texans Credit Union

The Main Office - Campbell Road location is 1 of 11 locations. Texans Credit Union has been open since 1953. It's the 14th largest credit union in Texas and the 11th largest in the United States with assets totaling $2.13 Billion and providing banking services to more than 116,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.

Main Office - Campbell Road

777 E Campbell Road
Richardson, TX 75081
Reviews Rating:
Texans Credit Union Reviews
Review Texans Credit Union - Main Office - Campbell Road
Open Today - December 9, 2022:
Lobby Hours:
   9:00 am - 6:00 pm
Phone Number:
Mailing Address:
Texans CU
PO Box 853912
Richardson, TX 75085-3912

Main Office - Campbell Road Hours

Lobby Hours

Sunday
Closed
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 6:00 pm
Saturday
9:00 am - 1:00 pm

Texans CU Main Office - Campbell Road Reviews

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Main Office - Campbell Road
777 E Campbell Road Richardson, Texas
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Recent Reviews
Tamela Smith
March 9, 2022

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Happy assist me this morning over the phone and she was the sweeties lady. Her customer service was great and people like her is what keeps me an active customer. Thank you so much, Happy
Reagan Finch
January 10, 2022

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At first I tried to contact the Irving Blvd branch .
No luck. I called the main branch on Campbell.
I spoke to Tabitha. At the time I was not happy at all with customer service. I'm so glad I spoke to her. Very positive an professional. The problem we had she seemed to understand an was able to give us options that would resolve it. Texans is very fortunate to have her & because of her response we will continue to do business with this bank .
Roy
April 20, 2021

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Far from being helpful, can't seem to handle anything that is a little outside the box and don't seem to understand the word "patience" when dealing with those of advanced years who have to do business online and can't just walk through the door to speak with someone. My question is whether that is an employer doctrine or too many employees having bad days?
Leon Barbee
July 21, 2020

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I am a Texans member (have been for 40 years) and I don't believe these "1" reviews. The toughest time was during the receivership and even then, the customer service aspect was quite good. Before the receivership, the customer service was outstanding. After the receivership, the customer service has been very good and I live out of state. I have never been bounced around the phone system like what was stated here. Unless something really drastic happens, I will continue to be a Texans member (I'm 78) as I've always had very good customer service.
Michelle W
May 20, 2020

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If I could give it no stars I would. I deal with several banks and hands down this bank is the worse!


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FAQs

Frequently Asked Questions

Texans CU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at Texans CU login.

Is Texans CU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.

Are Texans CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a Texans CU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Customer Service
Needing personal assistance? Texans CU Contact Number (800) 843-5295.

What is the routing number for Texans CU?
Get the routing number, assets, loans, and other financial information.



Is Texans CU Down?

Service Status

Is Texans CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Main Office - Campbell Road location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage



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