Travis Credit Union

The Corporate Headquarters location is 1 of 24 locations. Travis Credit Union (formerly known as Metro 1 Credit Union) has been open since 1951. It's the 13th largest credit union in California with assets totaling $4.72 Billion and providing banking services to more than 231,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.

Corporate Headquarters

One Travis Way
Vacaville, CA 95687
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Travis Credit Union Reviews
Review Travis Credit Union - Corporate Headquarters
Phone Number:
Mailing Address:
Travis CU
PO Box 2069
Vacaville, CA 95696

Corporate Headquarters Hours

This location may not offer business hours to members. Administration offices are typically not open to the public. Call (707) 449-4000 to inquire.

Travis CU Corporate Headquarters Reviews

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Corporate Headquarters
One Travis Way Vacaville, California
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Recent Reviews
February 1, 2022

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I've been using Travis Credit Union as my bank for many years, now. I've never had a reason to be dissatisfied. I switched from a major bank corporation and I'm glad I did. Thank you, Travis, for your excellent staffing and easy to work with banking system.
Jana Werner
August 9, 2021

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I wish I’d read the reviews before signing up for a Travis Credit Union checking account on Friday. If I want to take the risk of using an unsecured app to transfer funds, I can do it myself with my phone. No need for this sorry excuse for a bank. If you were hoping to transfer money and pay your bills out of this “checking” account, don’t forget there’s a $500/week maximum transfer amount. That’s not even enough for rent in any of the counties they serve. Totally useless and now I’m still trying to verify the account closure 3 days later. Worst banking experience of my life and I’ve had Wells Fargo and B of A.
June 7, 2021

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If you like doing online banking and being able to do things independently do NOT bank with Travis I also have golden one and it's not perfect but it's better

I have a travis credit card that i havent used in 2 years i charged $120 to it last week and i tried to pay it off today and the app and website both wouldnt let me transfer from my savings account and told me to call for payoff.. call wait time is 30 minutes.. yeah. will not ever charge this card again to avoid this their app and website just don't cut it
Chelsea Ramos
May 24, 2021

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The worst bank I've ever worked with. They've refused me receipts and I haven't been able to access a paper trail in the 5 years I've had my auto loan with them. After paying off my loan they are still taking out money and are giving me a hard time reversing the charges. Calling them takes about 3hrs and they do not call back when they say they will. The whole business itself is very shady.
Michael OConnor
January 10, 2021

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Would give a 0. Once again TCU advertised a system update for Saturday evening 1/9/2021. At 12:30 on Sunday 1/10 at 1PM I tried to connect to on-line banking. Was unble to do so. After several attempts on my PC and IPhone I drove to the branch and tried an ATM. It gave me a zero balance on all my accounts. While I was fuming over the issues 3 more customers came up and experienced the same situation with their accounts. After many attempts it was discovered that if you drew money from your accounts you would get a balance. This is not the first time that the TCU system had problems after a system update. THE INDIVIDUALS/COMPANY SUPPORTING THE TCU SYSTEM CONTINUE TO SHOW THEIR INCOMPETANCE. FIRE THEM BEFORE THIS CONTINUES. IT CREATES UNCERTAINTY IN MY CONFIDENCE OF TCU TO MANAGE MY MONEY AND AS I DISCOVERED YESTERDAY I AM NOT THE ONLY ONE THAT FEELS THIS WAY. OF COURSE THERE WAS NO WAY TO CONTACT ANYONE TO VALIDATE THAT THERE WAS A SYSTEM PROBLEM. HOW ABOUT AN E-MAIL TO YOUR CUSTOMERS TO LET US KNOW THAT THE SYSTEM WAS SCREWED UP AGAIN AND YOU WERE WORKING ON IT. I AM DISGUSTED WITH THE TCU. TEST, TEST AND TEST AGAIN BEFORE YOU BRING CHANGES ON-LINE. THIS WAS MANDATORY DURING MY 40 YEARS OF WORKING AND SUPPORTING MUCH MORE IMPORTANCE SYSTEMS THAN YOURS.

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Frequently Asked Questions

Travis CU (formerly known as Metro 1 Credit Union) savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at - Travis CU login.

Is Travis CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are Travis CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a Travis CU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Are Credit Builder Loans Available?
Loans to help rebuild or establish credit are available to members. Get more details at the website.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (707) 449-4000.

What is the routing number for Travis CU?
Get the routing number, assets, loans, and other financial information.

Is Travis CU Down?

Service Status

Is Travis CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Corporate Headquarters location, including telephone, ATM, and the branch's physical availability.

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