University Federal Credit Union

The Mortgage Services Main Office location is 1 of 24 locations. University Federal Credit Union has been open since 1936. It's the 7th largest credit union in Texas and the 8th largest in the United States with assets totaling $3.87 Billion and providing banking services to more than 357,000 members as of December 2022.
Membership: The credit union is a not-for-profit, member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves education employees. Membership is also open to immediate family of current members.

Mortgage Services Main Office

8303 N Mopac Expressway
Suite A105

Austin, TX 78759
Reviews Rating:
University Federal Credit Union Reviews
Review University Federal Credit Union - Mortgage Services Main Office
Open Today - December 9, 2022:
Lobby Hours:
   8:00 am - 5:30 pm
Phone Number:
(512) 421-7450
Mailing Address:
University FCU
PO Box 9350
Austin, TX 78766-9350

Mortgage Services Main Office Hours

Lobby Hours

8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:30 pm
10:00 am - 2:00 pm

University FCU Mortgage Services Main Office Reviews

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Mortgage Services Main Office
8303 N Mopac Expressway Austin, Texas
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Recent Reviews
September 12, 2021

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Online banking only works about 25% of the time. My only interaction with this bank is through online banking, and I'm unable to do that when I need to. They are constantly doing maintenance on it. Most of the time that it doesn't work is in the evening. Please just fix it.
Scott Sadler
November 2, 2020

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If you want to feel like you are banking with McDonald's, this is your place.

Cannot get in contact in a timely manner and NEVER had a phone call returned. Locked out of my account for two full days for a supposed password error and no one to contact immediately as it mentions on the website. What's with the caller ID? What the heck does that do, make you wait longer? Even if you call with an extension number no one ever answers. I don't know who is in charge but I think this place is very poorly run for a bank.
Eduardo Posadas
July 29, 2020

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I have used UFCU for 8 years. I financed a vehicle with them. I have a Checking and savings account. Two direct deposits one from work and one from the VA for my disability. I lost my job a 3yrs ago and started falling behind on my bills but always made sure I paid their overdraft fees and late credit cards fees. I paid them a ridiculous amounts of fees and interest on my credit card. They took away my line of credit and I have tried to increase my credit card amount to keep my percentage of the total usage low so that my credit can start rebuilding again. It is the second time over two years that I try to increase the amount and they did not even give me options to increase the amount. No option to pay a higher interest to help out. They are only looking to help their own interest. I am very unsatisfied and I feel trapped because I would take another hit on my credit if I close my accounts with them. No options at all? Really? I am planning to use my VA benefits to buy a house and car and was going to use them but I am seriously concerned if they even care about their members at all. It must be the current management or something. I am a sales consultant and top performer selling cars. My new mission and hobby will be to inform all of the people I ever meet about the consistent lowering in quality of their services and will make sure I point others elsewhere when they come in to buy a car and make sure that my customers are actually taken care of. -Eduardo Posadas Sales
Ziping Lu
December 29, 2018

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Stupid me decided to use one of their atms with my prepaid debit card. The atm decides to swallow my debit card and destroys it. Stupid me didn't realize UFCU is a scam and steals university students money. Stay away from UFCU and do not use their ATMS.
Martha Cotera
November 9, 2017

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Worst website ever! Can't find out how to set up automatic payments for the UFCU credit card; can't connect to anything from my account page. It is the least user friendly sites I have ever used. UFCU has so many resources, the least you can do is a website that works-get someone from AUSTIN COMMUNITY COLLEGE TECH CLASSES TO DO IT FOR YOU. I have to deposit in Chase bank and then move it over. Totally the worst service ever.

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Frequently Asked Questions

University FCU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at University FCU login.

Is University FCU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.

Are University FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a University FCU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Customer Service
Needing personal assistance? University FCU Contact Number (512) 467-8080.

What is the routing number for University FCU?
Get the routing number, assets, loans, and other financial information.

Is University FCU Down?

Service Status

Is University FCU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Mortgage Services Main Office location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage

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