Write a review of this Visions Federal Credit Union location.
Credit Union Center Headquarters
3301 Country Club Road Endwell, New York
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NelsonJanuary 11, 2017
Happened again at the Credit Union on Court Street.
Three tellers could not bring up the Drivers License
that VCU spent so much effort putting in the machine.
Please take the time and train them.
If they are unable to so this simple task, why should I
trust them with my money?
NelsonDecember 1, 2016
Please give your new tellers additional training before
handling customer accounts.
Today and last week, I showed my visions credit card to new
tellers and both asked for a drivers license...I said NO,
you have my picture in the machine, look at it to verify
One did not know how to find my picture. The other looked
for a long time (about 4 minutes) and did not know how to
bring up a picture.
This might be the 4th or 5th time I have been asked for
a drivers license and I'm a little tired of the process
because they don't know how to bring up this information
that exists in your computer.
So, please, provide additional training and stop asking me
for a license.