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WESLA Federal Credit Union

WESLA Federal Credit Union

Main Office:

2921 Williamson Way
Shreveport, LA 71118

Contact the Credit Union

Open Today:
Lobby Hours: 9:00 am - 4:00 pm
Hours Phone Map
Rating:
2.0 stars based on 3 reviews
WESLA Federal Credit Union Reviews
Review WESLA Federal Credit Union - Main Office
WESLA Federal Credit Union has been open since 1971. The credit union has assets totaling $83.02 Million and provides banking services to more than 9,000 members.
Membership: The credit union is a community-based financial institution. People living, working, or worshipping in the credit union's geographic area can become a member and access banking services. Membership is also open to immediate family of current members.
Contact WESLA Federal Credit Union
Contact the Main Office location at 2921 Williamson Way by calling (318) 687-8700 or contact the credit union by any of these means:
Phone: (318) 687-8700
Fax: (318) 688-8833
Website: www.wesla.org WESLA Federal Credit Union
Looking for a different branch office?
Choose from 3 WESLA FCU locations.

Business Hours

Lobby Hours

Sunday
Closed
Monday
9:00 am - 4:00 pm
Tuesday
9:00 am - 4:00 pm
Wednesday
9:00 am - 4:00 pm
Thursday
9:00 am - 4:00 pm
Friday
9:00 am - 6:00 pm
Saturday
Closed

Map

2921 Williamson Way, Shreveport, LA

Reviews (3)

WESLA Federal Credit Union - Main Office Reviews

Write a review of this WESLA Federal Credit Union location.
Main Office
2921 Williamson Way Shreveport, Louisiana
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Would you recommend this WESLA FCU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Recent Main Office Reviews
Jason
April 4, 2017
Review StarsReview StarsReview StarsReview StarsReview Stars
The only reason I give the 2 stars I did was for the Brenda on Williamson way & the Brenda on Fern. Most every other teller I've come in contact with is not near as happy to help me as many other financial institutions in the area. Also, WESLA online banking has never once allowed me into my account on the first attempt. It takes a bare minimum of two attempts every single login. I've mentioned this problem before to WESLA staff yet nothing has ever been done.
Rosy Shaw
December 6, 2016
Review StarsReview StarsReview StarsReview StarsReview Stars
I cannot get WESLA Website using my computer from any website example:yahoo,google or the others.I get PAGE NOT DISPLAYED on them all. What's happening?
Phebe Frances Edwards
May 17, 2016
Review StarsReview StarsReview StarsReview StarsReview Stars
Please see the following letter. I have notified Wesla Federal Credit Union Representatives both in writing and in person at two of the local branches that one of my membership accounts does not work. I received a phone call that my services should work now. My services do not work as of this writing on May 17, 2016. I am mailing this communication via the United States Postal snail mail system to the Corporate office for Wesla Federal Credit Union located on Williamson Way in Shreveport, LA 71118.

-------------------------------------------------------

Tuesday, May 17, 2016

I received a call notifying me the problem I submitted to Welsa Federal Credit Union has been resolved. This is official notification that I cannot access the account noted below using the Touch Tone Teller telephone system. This account continues to be non-accessible using the Touch Tone Teller system. This problem has not been resolved. Please see the history of this issue that was submitted to the main Welsa Federal Credit Union location that is noted below. I tried to access my Member #48756 and I still do not have any access using the Touch Tone Teller phone system.

Please fix my problem immediately. Thank you for your consideration.

Sincerely Respectful,
Phebe F. Edwards

----------------------------------------------------

Monday, May 09, 2016


From:Phebe F. Edwards
2008 Airline Dr.
Suite 300, PMB 219
Bossier City, LA 71111
763-807-7071 Business / Voicemail / Text
laphebe.biz.71107@gmail.com

To:Manager
Customer Service Department
WESLA Federal Credit Union
Corporate Office
2921 Williamson Way
Shreveport, LA 71118

Re:Wesla Account #48756
Phebe Frances Edwards—Member

Please explain to me why I am not able to access my Welsa Member Account #48756 using the Touch Tone Teller phone system. I have reported this problem to Welsa officials several times. I have reported this problem when I spoke to individuals in the Customer Service area, both on the telephone and in person at the Welsa location in Bossier City, and, also the Welsa location on Fern Ave. in Shreveport.

I am forced to write this letter to the Welsa Corporate office because no one has addressed this issue for me and I have reported this problem since I opened this account some time ago. Please check your records for the exact date this account was opened. I was able to set up this account for access using the online banking service. However, I have no services for this account using the Touch Tone Teller telephone system. Please report this circumstance to the appropriate department and rectify this issue immediately. Thank you for your consideration.

Sincerely Respectful,
Phebe Frances Edwards

FAQs

Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the WESLA FCU login for Online Banking?
Access to your accounts with online banking is available login here.
Is WESLA FCU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.
Are WESLA FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a WESLA FCU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does WESLA FCU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. Calculate mortgage payments online.
Are Credit Builder Loans Available?
Loans to help rebuild or establish credit are available to members. Get more details at the website.
Customer Support
Needing personal assistance? Contact WESLA FCU at (318) 687-8700.
What is the routing number for WESLA FCU?
Get the routing number, assets, loans, and other financial information.
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