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Community First Credit Union

Community First Credit Union

Headquarters and Central Sonoma County Loan Office:

1105 N Dutton Avenue
Santa Rosa, CA 95401

Contact the Credit Union

Open Today:
Lobby Hours: 8:00 am - 5:00 pm
Hours Phone Map
Rating:
1.0 stars based on 1 review
Community First Credit Union Reviews
Review Community First Credit Union - Headquarters and Central Sonoma County Loan Office
Community First Credit Union has been open since 1961. The credit union has assets totaling $212.22 Million and provides banking services to more than 20,000 members.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.
Contact Community First Credit Union
Contact the Headquarters and Central Sonoma County Loan Office location at 1105 N Dutton Avenue by calling (707) 546-6000 or contact the credit union by any of these means:
Phone: (707) 546-6000
Toll Free: (800) 890-3540
Looking for a different branch office?
Find the closest Community First CU branch from 7 locations.

Business Hours

Lobby Hours

Sunday
Closed
Monday
8:00 am - 5:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
8:00 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 5:00 pm
Saturday
Closed

Map

1105 N Dutton Avenue, Santa Rosa, CA

Reviews (1)

Community First Credit Union - Headquarters and Central Sonoma County Loan Office Reviews

Write a review of this Community First Credit Union location.
Headquarters and Central Sonoma County Loan Office
1105 N Dutton Avenue Santa Rosa, California
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Would you recommend this Community First CU Headquarters and Central Sonoma County Loan Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Recent Headquarters and Central Sonoma County Loan Office Reviews
Robert Mackert
January 6, 2017
Review StarsReview StarsReview StarsReview StarsReview Stars
The problem I'm having is that every time I try to log into my account I'm locked out and forced to call customer service.

I call every month and express my dissatisfaction regarding this issue and get the following feedback:

You don't remember your password, I suggest you write it down

You don't remember your security questions and should probably write them down

01/06/2017 - The Customer Service Representative says, I have no problem logging in, you are doing it incorrectly.

I keep accurate records of any changes made to my log in, yet every month I make a car payment I'm forced to spend thirty minutes calling customer service and getting attitude.

Today, 01/06/2017, I was frustrated and getting attitude from the CSR, this only escalated the situation. I told your CSR this is not due to incorrect login or password entry on my part and would be canceling this account. In response: your CSR said, that would be a good idea and hung up.

Maybe training is needed in your customer service department. I've never encountered anything like this - with any type of business.

Sincerely,
R.M.

FAQs

Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Community First CU login for Online Banking?
Access to your accounts with online banking is available login here.
Is Community First CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.
Are Community First CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a Community First CU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does Community First CU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. Calculate mortgage payments online.
Customer Support
Needing personal assistance from the credit union? Contact the CU from the website or call (707) 546-6000.
What is the routing number for Community First CU?
Get the routing number, assets, loans, and other financial information.
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