Navy Army Community Credit Union

The Administrative Offices location is 1 of 21 locations. Navy Army Community Credit Union has been open since 1955. It's the 5th largest credit union in Texas with assets totaling $4.2 Billion and providing banking services to more than 218,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.

Administrative Offices

2730 Rodd Field Road
Corpus Christi, TX 78414
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Navy Army Community Credit Union Reviews
Review Navy Army Community Credit Union - Administrative Offices
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Mailing Address:
Navy Army Community CU
PO Box 81349
Corpus Christi, TX 78468-1349

Administrative Offices Hours

This location may not offer business hours to members. Administration offices are typically not open to the public. Call (800) 622-3631 to inquire.

Navy Army Community CU Administrative Offices Reviews

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Administrative Offices
2730 Rodd Field Road Corpus Christi, Texas
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Recent Reviews
Antonio Mendez
February 4, 2022

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I had forgotten my login Id. Called customer service. I was on hold for 30 minutes. Just to be told that let me transfer you to another representative. And they told me they’re not sure how long the way it’s going to be. The worst customer service in banking history. This is the reason I’m closing my account. It’s frustrating to deal with these people. I gave it zero stars worse than one.
Jaelly Longoria
September 15, 2021

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I would give it 0 stars. This bank is a baby bank, with a system that is still trying to figure out society. I left the bank after I kept having problems with them charging insufficient funds even if I did have the money in the bank. They charge insufficient funds as soon as the charge happens, regardless if it's pending. I kept calling, and I even had to go to the bank to show the representative how it was NOT my mistake, and 1 or 2 uncalled-for insufficient funds created a wave of 4 or 5 more for minimal charges that SHOULD have not been insufficient if the first two insufficient fees wouldn't have been charged. Even so, when they waived some insufficient fees, it got to a point where they said, "we can only do so much, you still have to pay these other ones." Once that happened, I just left the bank, and went with Bank of America. They give you the chance to pay whatever negative balance is pending, and don't charge the insufficient fund till after the negative goes off pending.
Marian L. Topp
February 22, 2021

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I am rating you low just because I can't get anyone on the phone. Your phone system/recording is for your company, not for your customer. I have been waiting for 30 minutes to get a problem solved and my 91 yr. old blood pressure is going higher!! Yes, I like your higher interest rate but as my CD's with you come due, I will be changing to my my local bank, even tho' I wont' make as much interest. At least I can talk to a real live person immediately. This is too much stress for me. I think your phone system is terrible. Have any of your directors pretended like they were a customer with a problem and tried to call in and see how they like it.
Julian N Hughes Jr
September 2, 2020

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Recently I applied for a second home mortgage Loan. I have a credit score of 778 and my loan officer with Navy Army Credit Union stated "PERFECT" several times during our interview. I was told there is a strict policy of decision is 3-5 days. On the 5th day I sent a email inquiring about my loan status. I received a reply that they wanted a letter of my explanation with another mortgage which I withdrew my application. Also a request for my tax records and hazard insurance on my present home which I consider is none of their concern. I was so disrespected by their manner of delivery and substance of their requests. Afterwards I withdrew my application! I thought a credit union to be more customer oriented, not this one! I would bet my credit score is higher than the secondary loan officer that made these requests!
Gloria A Cano
July 10, 2020

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Not user friendly to out of town customers. And when you call in for help, staff is not informed to help.


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FAQs

Frequently Asked Questions

Navy Army Community CU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at Navy Army Community CU login.

Is Navy Army Community CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are Navy Army Community CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a Navy Army Community CU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (800) 622-3631.

What is the routing number for Navy Army Community CU?
Get the routing number, assets, loans, and other financial information.



Is Navy Army Community CU Down?

Service Status

Is Navy Army Community CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Administrative Offices location, including telephone, ATM, and the branch's physical availability.

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