AmeriCU Credit Union

The Rome Main Office location is 1 of 19 locations. AmeriCU Credit Union has been open since 1978. It's the 13th largest credit union in New York with assets totaling $2.71 Billion and providing banking services to more than 161,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.

Rome Main Office

1916 Black River Boulevard
Rome, NY 13440
Reviews Rating:
AmeriCU Credit Union Reviews
Review AmeriCU Credit Union - Rome Main Office
Open Today - December 9, 2022:
Lobby Hours:
   9:00 am - 5:00 pm
Drive-Up Hours:
   9:00 am - 5:00 pm
Phone Number:
Fax:
(315) 356-3350
Mailing Address:
AmeriCU CU
1916 Black River Boulevard
Rome, NY 13440

Rome Main Office Hours

Lobby Hours

Sunday
Closed
Monday
9:00 am - 4:00 pm
Tuesday
9:00 am - 4:00 pm
Wednesday
9:00 am - 4:00 pm
Thursday
9:00 am - 4:00 pm
Friday
9:00 am - 5:00 pm
Saturday
9:00 am - 12:00 pm

Drive-Up Hours

Sunday
Closed
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
9:00 am - 12:00 pm

AmeriCU CU Rome Main Office Reviews

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Rome Main Office
1916 Black River Boulevard Rome, New York
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Recent Reviews
Rainy J.
May 13, 2020

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TERRIBLE TERRIBLE TERRIBLE customer service!!! They will put you on hold and never pick it back up. I have had multiple customer service representatives hang up on me after I've been on hold as well. I simply cannot believe how unprofessional, untrained, and disorganized this whole credit union is! I have called many times trying to get information about my account, and when I asked if the app had my account details the customer service representative responded "I'm unfamiliar with the app"... WOW GREAT HELP THANKS SO MUCH!!! Considering how many banks and credit unions are out there, believe me, Americu Credit Union should be your LAST CHOICE. Plus, if you're considering leaving Americu Credit Union and joining a different bank, I HIGHLY suggest it! Any bank you chose after dealing with Americu Credit Union will seem like a huge upgrade. If I could give this union negative stars, I would.
Jim B.
April 14, 2020

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We had money in our account and have made purchases to buy food from instacart due to covid 19. Americu decided to deactivate our cards. Now we can not buy groceries. GREAT JOB AMERICU, PLUS OUR SON HAS A DISABILITY. We have been with Americu for many years. We are deciding to leave.
Perry T Jones
October 14, 2019

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I've been a member since it was Rome Credit Union at Oneida Correctional Facility. One item I have a problem with is the moving of funds from Savings to Checking when there is an overdraft. Not that it happened often but it was a piece of mind which is gone now. Seems like Americu had grown out of it's pants. Service is why I joined so many years ago. Sometimes organizations forget where they came from.

Perry Jones


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FAQs

Frequently Asked Questions

AmeriCU CU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at AmeriCU CU login.

Is AmeriCU CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are AmeriCU CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for an AmeriCU CU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (800) 388-2000.

What is the routing number for AmeriCU CU?
Get the routing number, assets, loans, and other financial information.



Is AmeriCU CU Down?

Service Status

Is AmeriCU CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Rome Main Office location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage



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