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Juan Tabo Main Office and Contact Center
3707 Juan Tabo Boulevard Ne Albuquerque, New Mexico
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NoelleFebruary 22, 2016
Incompetent. Their BillPay routinely pays bills late. I had to double pay my credit card because they couldn't get the payment there in under TWELVE DAYS.
They don't properly allocate my direct deposits to the correct accounts.
Their Fraud Alerts cut off all of my funds without warning on a recent trip to Arizona--I never heard of a bank that wanted you to call for permission to spend your own money in advance on a trip in the U.S. Internationally, sure, but one state over? I was left with all my funds cut off and it took over an hour on hold on the phone to get it restored so I could check into my hotel and not have to sleep in my rental car.
COMPLETELY UNACCEPTABLE. I AM CLOSING ALL MY ACCOUNTS TODAY.
M KugelmanApril 21, 2015
The best! Dedicated to the members. Best services. Informed employeesa