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3890 N Quebec Street Denver, Colorado
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NetBoy2020May 28, 2016
When I was moving I went into the Lakewood, CO Bellco Credit Union Branch to get funds off a credit card and into my other CU account. Bellco said I could use the ATM. Yeah, I waited in a long line to work with a teller just so I could get out of line and use the ATM.
I also had two auto loans, in a row, through Bellco. Got disabled. Go to Bellco. Instead of telling me that the second loan too new for Bellco to skip a payment or modify in any way, fully aware of my medical condition, Bellco has me complete a ton of paperwork and talk to a third-party financial counselor who tries to sell me a monthly subscription that I can't afford. Great counseling. Then, I wait. Then they tell me they won't do anything. All this while I'm fighting for my life. Struggle for ten months to pay them on time, every month. Let them know that the hospital bills have taken over and can't afford it. Bellco reposes a 60-day late vehicle. And, the first slap in your face is that you must contact a different department to have the vehicle repo'ed. It's a good gimmick. I didn't do it the first time and threw away 5 grand trying to keep a vehicle I couldn't even drive because of my health! Then, as another slap in the face, they send a letter saying it would be in my best interest to pay it off in full or to work something out. I tried to work something out!
Stay away from cheap-o Bellco and their inability to treat their member shareholders as humans. Credit unions are supposed to be member owned and serve their members. You won't find that here. Just a greedy bank, no different than the big banks.