Advancial Federal Credit Union

The Main Office location is 1 of 12 locations. Advancial Federal Credit Union has been open since 1937. It's the 13th largest credit union in Texas and the 14th largest in the United States with assets totaling $2.12 Billion and providing banking services to more than 112,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves Texas petroleum refining employees. Membership is also open to immediate family of current members.

Main Office

10000 N Central Expressway
Suite 1400

Dallas, TX 75231
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Advancial Federal Credit Union Reviews
Review Advancial Federal Credit Union - Main Office
Phone Number:
Mailing Address:
Advancial FCU
10000 N Central Expressway
Suite 1400
Dallas, TX 75231

Main Office Hours

This location may not offer business hours to members. Administration offices are typically not open to the public. Call (800) 322-2709 to inquire.

Advancial FCU Main Office Reviews

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Main Office
10000 N Central Expressway Dallas, Texas
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Recent Reviews
May 16, 2022

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BEWARE: If you close your account before the end of the interest period, they won't pay you any interest for that period. Even though a phone rep informed me that I would receive prorated interest, prior to my account closure, when the time came for payout, they referred to their fine print which discloses how they screw their "members" out of the interest they are due.
Charles Clark
August 27, 2021

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they have always helped me when I need it
May 6, 2021

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If I could give a 0 I would. After 20 years of being a customer without issue (credit cards, multiple private/auto loans, etc.). I thought it would be a good idea to use them for buying my first home. Big Mistake! The process was anything but professional or easy. If I had to write out all their mistakes I would be here all day. Biggest issue was not applying my lock in rate after promising, and missing my closing date, not answering calls or emails in a timely manner. It cost me too much money to just walk away. They also had their closing costs estimates off by 20% To add insult to injury they sold my mortgage the same day as closing to a company I've never heard of. This was never disclosed to me and defeated the whole reason to use them. It was defiantly a learning experience and if I knew what I know now 5 months ago I would have NEVER used them. I would have used who my realtor suggested from the start. Good luck and may God have mercy on anyone who gives them business. I will be closing all my accounts with them and be switching to a bank who values my business.
Ellen And Chester Horne
November 12, 2020

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ABSOLUTELY THE WORST BEWARE. They take SOOOO LONG to post payments by the time they get your payment posted you wind up paying late fees. I send my payment on the first every month and I don't see them posted for at least 25 days. They took so long once I stopped payment and reissued because I thought they did not get it.... so they charged me more fees. Another time I issued payment so they hit my account twice. CSR's are unhelpful not professional. Its almost like you have to know the secret handshake to get help.I have never been with a creditor who DID NOT like my money
May 6, 2020

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I contacted Advancial in regards to buying a jumbo CD. The representative called back and said I had to work for a member company or be recommended by a company. However, she would give me no information on who those companies might be. I felt like I was dealing with some secret society.

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Frequently Asked Questions

Advancial FCU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at Advancial FCU login.

Is Advancial FCU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are Advancial FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for an Advancial FCU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (800) 322-2709.

What is the routing number for Advancial FCU?
Get the routing number, assets, loans, and other financial information.

Is Advancial FCU Down?

Service Status

Is Advancial FCU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Main Office location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage

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