Write a review of this Central Willamette Community Credit Union location.
7101 Supra Drive Sw Albany, Oregon
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LisaSeptember 18, 2015
Bad customer relations. This place needs a lesson on customer courtesy. They are out of touch with their members. Tellers are slow and lack the knowledge of the banking industry. When you have a question/problem, tellers redirect you to another person. This "other person" often lacks the know how to help and you are left feeling frustrated.
When a problem occurs, they never admit they are at fault. They give you insincere apologies, instead of fixing the problem. We have banked here for years and are currently in the process of moving to another credit union. We like to get service from a facility that appreciates our business. We don't feel appreciated here. Take our advice and DO NOT BANK HERE!