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Bay Credit Union

Bay Credit Union

Main Office:

601 Highway 231
Panama City, FL 32405

Contact the Credit Union

Open Today:
Lobby Hours: 8:30 am - 4:30 pm
Drive-Up Hours: 8:00 am - 4:30 pm
Hours Phone Map
Rating:
3.0 stars based on 2 reviews
Bay Credit Union Reviews
Review Bay Credit Union - Main Office
Bay Credit Union has been open since 1952. The credit union has assets totaling $84.58 Million and provides banking services to more than 10,000 members.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.
Contact Bay Credit Union
Contact the Main Office location at 601 Highway 231 by calling (850) 785-6103 or contact the credit union by any of these means:
Phone: (850) 785-6103
Fax: (850) 747-9237
Website: www.baycu.com Bay Credit Union
Looking for a different branch office?
Choose from 4 Bay CU locations.

Business Hours

Lobby Hours

Sunday
Closed
Monday
8:30 am - 4:30 pm
Tuesday
8:30 am - 4:30 pm
Wednesday
8:30 am - 4:30 pm
Thursday
8:30 am - 4:30 pm
Friday
8:30 am - 5:00 pm
Saturday
Closed

Drive-Up Hours

Sunday
Closed
Monday
8:00 am - 4:30 pm
Tuesday
8:00 am - 4:30 pm
Wednesday
8:00 am - 4:30 pm
Thursday
8:00 am - 4:30 pm
Friday
8:00 am - 5:00 pm
Saturday
8:00 am - 12:00 pm

Map

601 Highway 231, Panama City, FL

Reviews (2)

Bay Credit Union - Main Office Reviews

Write a review of this Bay Credit Union location.
Main Office
601 Highway 231 Panama City, Florida
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Recent Main Office Reviews
Karen
March 15, 2017
Review StarsReview StarsReview StarsReview StarsReview Stars
If I could give this 0 stars I would. This bank is a joke. Their customer service skills are yet to be seen. This bank does NOT have it together. They screwed up my auto loan and couldn't get the first three payments correct. I went to another bank and refinanced my vehicle after the third screw up from them. I paid off my credit card with this bank and wanted to close out the account, the tellers didn't even know how to close out a credit card account. I asked the teller if there was anything I needed to sign and was told no. After I got home, I get a phone call from them saying I need to come back to the bank and sign some papers to close out the account. I was so upset that I decided to close out all of my bank accounts. About a week later, I start getting emails saying my statement is available. I don't even have a way to log online since I no longer have an account. I am also receiving emails for my credit card statements. I closed out the credit card account before the main accounts. I have talked with two people so far who have stated that they took care of this and I will not be receiving any more emails. They lied to me again. I am still receiving emails. I called today to get this fixed and was hung up on by one of their customer service people. I called back to put in a complaint and was sent to a voice mail. I called back again to speak with anyone up above and was sent to a voice mail again. This bank needs to be shut down. To have people incompetent taking customer service calls, and then have them hang up on customers when they don't know how to resolve the problem is such terrible business practices. I would be embarrassed and ashamed if I was running a business that had employees like this working under me. Stay away from this bank if you don't want stress and chaos in your life.
Jessica
June 13, 2015
Review StarsReview StarsReview StarsReview StarsReview Stars
The employees are very friendly and professional. I'll never bank anywhere else!

FAQs

Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Bay CU login for Online Banking?
Access to your accounts with online banking is available login here.
Is Bay CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.
Are Bay CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a Bay CU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does Bay CU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. Calculate mortgage payments online.
Customer Support
Needing personal assistance from the credit union? Contact the CU from the website or call (850) 785-6103.
What is the routing number for Bay CU?
Get the routing number, assets, loans, and other financial information.
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