Write a review of this City Co Federal Credit Union location.
220 Grant Street Pittsburgh, Pennsylvania
Would you recommend this City Co FCU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Matt HJune 25, 2015
Don't bother applying for a loan, even with Excellent credit. After submitting all the paperwork for an auto loan, I waited patiently for 3 days until I called and asked for a status on the loan. I left a voicemail with the loan officer who never returned my call and then when I finally reached a live person I was rudely snapped at by whoever answered: "If (name of loan officer) hasn't called you then your loan hasn't been approved yet!" Great Customer Service - Sorry I wanted to pay you my hard earned money in interest. I have excellent credit and it took them almost 3 weeks to SEND out my approval letter for my loan. Could not even call me to tell me I was approved. The dealership gave me a better APR rate anyhow, on the spot and took them 5 mins to approve me. Pretty pathetic and incompetent for a Credit Union.