City of Boston Credit Union

The West Roxbury Branch location is 1 of 9 locations. City of Boston Credit Union has been open since 1915. It's the 24th largest credit union in Massachusetts with assets totaling $666.8 Million and providing banking services to more than 34,000 members as of December 2022.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.

West Roxbury Branch

77 Spring Street
West Roxbury, MA 02132
Reviews Rating:
City of Boston Credit Union Reviews
Review City of Boston Credit Union - West Roxbury Branch
Open Today - December 9, 2022:
Lobby Hours:
   8:00 am - 4:00 pm
Drive-Up Hours:
   8:00 am - 5:00 pm
Phone Number:
Fax:
(617) 635-1432
Mailing Address:
City of Boston CU
One Union Street
3rd Floor
Boston, MA 02108

West Roxbury Branch Hours

Lobby Hours

Sunday
Closed
Monday
8:00 am - 4:00 pm
Tuesday
8:00 am - 4:00 pm
Wednesday
8:00 am - 4:00 pm
Thursday
8:00 am - 4:00 pm
Friday
8:00 am - 4:00 pm
Saturday
8:00 am - 12:00 pm

Drive-Up Hours

Sunday
Closed
Monday
8:00 am - 5:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
8:00 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 5:00 pm
Saturday
8:00 am - 12:00 pm

City of Boston CU West Roxbury Branch Reviews

Write a review of this City of Boston Credit Union location.
West Roxbury Branch
77 Spring Street West Roxbury, Massachusetts
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Recent Reviews
Megan Hammonds
February 28, 2020

Review StarsReview StarsReview StarsReview StarsReview Stars
I personally don’t favor this credit union and am totally having second thoughts about keeping my money here. Dina Lima set up my account when I came in at 11:30 Saturday Feb. 15th. She was super rude and didn’t tell us how long our request would take. We could tell she wasn’t happy with us and tried to make effort to apologize and she seemed alright after that. I came in today around 2:50pm ( Feb. 28th )to deposit my checks I’ve been waiting WEEKS to deposit due to the card having to be mailed. And she was in a circle at the front of the lobby talking to her co workers about the awful girls that came in late on a Saturday. She make many gestures with her hands and went on about how she wanted to put her hands on us. She went back into her office right before I left and the name on her office read “ Dina Lima”. She offers terrible communication on issues and is very unprofessional with the things she discusses with other workers during office hours. Not impressed, I’m most likely going to take my business to the other credit unions.


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FAQs

Frequently Asked Questions

City of Boston CU savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at City of Boston CU login.

Are City of Boston CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

How can I apply for a City of Boston CU Credit Card?
The credit union does offer credit cards to members. To get more information, application, current rates, and to apply for a credit card, go to the website.

Is Online Bill Pay available?
Members have the ability to pay bills online. Begin by logging in on the website to access your account online.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (617) 635-4545.

What is the routing number for City of Boston CU?
Get the routing number, assets, loans, and other financial information.



Is City of Boston CU Down?

Service Status

Is City of Boston CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific West Roxbury Branch location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage



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