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Richardson Store Branch
601 North Plano Road Richardson, Texas
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Gary BeckDecember 22, 2015
2 stars .... yes
The service is really lacking here, have mention this at the branch, I was first in line when I came in , 16 minutes to get to the counter, by that time 7 members were in line ...reasons, I guess was member needing service, HOWVER entirely tooo much social chit chatetc.. sure they were being nice to members, but..also, I have bad kness, and is difficlut to stand for extented time, need 3-4 chairs in line area, which has been a need every time I am in , others have also expressed needing relief while standing in line...
The branch had 2 employees(Joe and Vivian ) opening doors for meembers as they arrived, seems like they needed to being something more productive than that...nice but completely uncalled for .......your service usta be really great , but has fallen to a new low..a concerned member of more than 30 yrs...