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Araphaoe East Headquarters and Branch
5505 Arapahoe Avenue Boulder, Colorado
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Susan StanleyFebruary 11, 2016
I have been a member of Boulder Valley Credit Union since 1976. I tried to login to online banking tonight to pay bills, and cannot access my online account. I also attempted to call the mortgage department last week, to talk to a mortgage representative. I could not get through even to leave a voicemail message. What used to be a friendly responsive organization has become an impersonal experience. I'm unable to pay my bills tonight as I had planned. I'm not happy.