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Main Office Financial Center
440 N Monroe Street Tallahassee, Florida
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Donna CartrightMarch 31, 2017
I transferred a payment to the wrong account. Called in and spoke with Nicole. She is handling everything for me between my credit card and loan account. She was extremely helpful. I have been an Envision Credit Union for many years and am very happy with the customer service. I no longer live in Tallahassee, but continue to use Envision. Nicole went above and beyond what was required.
Bill StancillFebruary 17, 2017
These folks do not answer the phone 25 minutes on hold. Also no response to letter to close account. They keep pulling $5.00 from my account monthly. Per their instruction I asked in writing to close my account on January 13, 2017 and on February 2017 they took another $5.00.
Do not do business with these folks.
Jim BarineauFebruary 3, 2017
This rating is for the decision to update on line banking at the worst possible time for state & school board employees and retired members who pay their bills on the first of each month. Now your system is apparently so overloaded with complaints that phone calls will not go through. I held for over thirty minutes earlier today and attempted an on line live chat but never got connected.