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Zachary Branch - Main Office
20303 Old Scenic Highway Zachary, Louisiana
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Gisell FranklinJuly 28, 2015
Service was horrible, due to procrastination we lost a land load, Ms Moore took her time and did not care about good service. It took over a month something that could have been done in two weeks.
However, after we were approved for 10,000.00 all I wanted, she said we could get the complete loan for more at Neighbors Credit union, I told her no I was fine with 10,000.00. I should have know on July6, 2015, there was going to be a problem. I will never do business there again. Also our credit report was pulled 4 times and now she said we can't close the account for 90 days. I also, paid for an appraisal I can't use after the loss. She did not show concern, and told my husband the probably went with someone else and chuckles while on the phone.