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Magnolia Federal Credit Union

Magnolia Federal Credit Union

Main Office:

240 Briarwood Drive
Jackson, MS 39206

Contact the Credit Union

Open Today:
Lobby Hours: 8:30 am - 4:30 pm*
Hours Phone Map
Rating:
1.0 stars based on 1 review
Magnolia Federal Credit Union Reviews
Review Magnolia Federal Credit Union - Main Office
Magnolia Federal Credit Union has been open since 1935. It's the 8th largest credit union in Mississippi with assets totaling $144.18 Million and providing banking services to more than 22,000 members.
Membership: The credit union is a community-based financial institution. People living, working, or worshipping in the credit union's geographic area can become a member and access banking services. Membership is also open to immediate family of current members.
Contact Magnolia Federal Credit Union
Contact the Main Office location at 240 Briarwood Drive by calling (601) 977-8300 or contact the credit union by any of these means:
Phone: (601) 977-8300
Toll Free: (800) 997-7919
Fax: (601) 977-8320
Looking for a different branch office?
Find the closest Magnolia FCU branch from 5 locations.

Business Hours

Lobby Hours

* First Wednesday each month: Open 10:00 am - 4:30 pm
Sunday
Closed
Monday
8:30 am - 4:30 pm
Tuesday
8:30 am - 4:30 pm
Wednesday
8:30 am - 4:30 pm
Thursday
8:30 am - 4:30 pm
Friday
8:00 am - 5:30 pm
Saturday
Closed

Map

240 Briarwood Drive, Jackson, MS

Reviews (1)

Magnolia Federal Credit Union - Main Office Reviews

Write a review of this Magnolia Federal Credit Union location.
Main Office
240 Briarwood Drive Jackson, Mississippi
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Recent Main Office Reviews
Rander P. Adams
February 7, 2017
Review StarsReview StarsReview StarsReview StarsReview Stars
Dear Personnel: I have been a member of "MFCU" since 2005 and since have made it my primary banking institution. However, like many today we have our financial woes as we "pass through the valleys" in our lives. Now my family faces a real dilemma caused by "MFCU" making up NEW Rules arbitrarily & capriciously and/or providing services without Full disclosure of consequences relevant to administered Loans and Privileged "Overdraft protections". To cut to the chase: 1. During the course of my membership with MFCU I have accrued many NSF Fees which I have not left a single one standing to date. Thus, MFCU has been the sole beneficiary to this financial position of mine. (Please note: This is understandable and not a complaint). 2. THIS is where I do feel unappreciated and disrespected as a MFCU Member. I was provided ample notice of my Membership privileged "overdraft protection" being decreased from $700 to $500 effective Jan 2017. I have No problem with that. However, due to HEALTH matters my wife encountered during the ENTIRE MONTH OF DECEMBER, she did not work that entire month (the account will corroborate this due to NO Payroll deposits). Thus, leaving ALL financial obligations solely upon me. Still, by GOD's Grace I was able to primarily stay borderline in managing our financial affairs. NOW, after being compelled to endure LONG (in-house) waiting periods at this location and being addressed condescendingly by NEW STAFF I'm told I no longer have "overdraft protection"! WHY? As advised, "...your account was over 30 days LATE *(Note:in the RED during December while my wife was dealing with her Health)and our NEW policy is the SYSTEM automatically take you off for 30 days..."! I explicitly advised, I was NEVER made aware of this NEW RULE. Then, I was bluntly advised, "...well, I can't do NOTHING"! I then WAITED from 9:30am-12:45pm (in house) to see newly hired Helen G. Heard, Branch Mgr. I explained my dilemma and she advised that the "30 day LATE overdraft protection" rule was in my original contract (2005). However, HOW COULD THIS BE? I was told from the outset that THIS RULE IS NEW! Still she advised that she will check into this and call me back. Upon her return call at 5:09pm, I was advised by Ms Heard that HOME OFFICE declined my necessary need to retain "overdraft protection" privileges until 6 months. Is this the show of NO Compassion, Understanding or Appreciation of an alleged valued customer? Especially when My monthly SSI Check and my Wife's bimonthly Payroll Check well exceeds $1,500 every month and is on DIRECT DEPOSIT with MFCU. I am at a loss and disappointed to be regarded by MFCU as a valued customer that's appreciated. Therefore, I find myself compelled to begin to seek an alternate "Primary" financial institution that can and will meet my need in accord. THANK YOU and have a Blessed Day!!!

Rander P. Adams
601 664-8468

FAQs

Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Magnolia FCU login for Online Banking?
Access to your accounts with online banking is available login here.
Is Magnolia FCU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.
Are Magnolia FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a Magnolia FCU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does Magnolia FCU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. Calculate mortgage payments online.
Are Credit Builder Loans Available?
Loans to help rebuild or establish credit are available to members. Get more details at the website.
Customer Support
Needing personal assistance? Contact Magnolia FCU at (601) 977-8300.
What is the routing number for Magnolia FCU?
Get the routing number, assets, loans, and other financial information.
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