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Bartlett Main Office and Mortgage Department
6471 Stage Road Bartlett, Tennessee
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Barbara WinfreyApril 6, 2017
I am not satisfied with the way First South Financial check your account to offer promotions. I noticed last month that I had a hard inquiry on my credit report in which, I didn't apply for any credit with the bank. I have spoken with several workers and managers at the Bank about this, in which I first was told that it would take two weeks to be removed. After two weeks, I was told something different. A manager called and left a message stating that if I have any questions to please give her a call, I called, no returned call. Something needs to be done about hard inquiries on people's credit reports, especially if that account holder doesn't apply for credit, mortgage or anything that will affect his or her credit.
Nathaniel ByrdApril 3, 2017
I did not get good customer service today.