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South Tampa Main Office
3333 Henderson Boulevard Tampa, Florida
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Robert BoyleSeptember 4, 2015
This credit union has the worst customer service of any corporation or institution I have ever dealt with. They have a great rate of interest, but are dishonest in dealing with members, who have no say in how things are run. In my case, Credit Card Services quickly picked up fraud on my debit card account and notified me, then cancelled my card. All fraudulent charges were reversed but two additional showed up the following day. I called the credit union and they told me I would have to file a dispute with them, then a police report and take everything to their office so they could decide if they were going to restore the funds to my account. That was after waiting for 15 minutes to talk to someone, who was not helpful. She told me she would send me the dispute form by email. Well, she never did. I am still trying to find a way to get the form, and I will file a fraud complaint with the St. Pete Police Department. It will be against them, because I called the Card Services company and they told me the charges in question had been reversed. That means it is the credit union that is committing fraud, which is what I will tell the police in my complaint. There is something very wrong at Florida Central Credit and I intend to find out what and who is responsible. STAY AWAY FROM FLORIDA CENTRAL CREDIT UNION.