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New Generations Federal Credit Union

New Generations Federal Credit Union

Main Office:

1700 Robin Hood Road
Richmond, VA 23220

Contact the Credit Union

Open Today:
Drive-Up Hours: 9:00 am - 12:00 pm
Hours Phone Map
Rating:
3.0 stars based on 2 reviews
New Generations Federal Credit Union Reviews
Review New Generations Federal Credit Union - Main Office
New Generations Federal Credit Union has been open since 1950. The credit union has assets totaling $65.53 Million and provides banking services to more than 13,000 members.
Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the federal, state, and local government employees. Membership is also open to immediate family of current members.
Contact New Generations Federal Credit Union
Contact the Main Office location at 1700 Robin Hood Road by calling (804) 359-8754 or contact the credit union by any of these means:
Phone: (804) 359-8754
Fax: (804) 359-8799
Website: newgenfcu.org New Generations Federal Credit Union
Looking for a different branch office?
Choose from 3 New Generations FCU locations.

Business Hours

Lobby Hours

Sunday
Closed
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
Closed Today

Drive-Up Hours

Sunday
Closed
Monday
8:00 am - 6:00 pm
Tuesday
8:00 am - 6:00 pm
Wednesday
8:00 am - 6:00 pm
Thursday
8:00 am - 6:00 pm
Friday
8:00 am - 6:00 pm
Saturday
9:00 am - 12:00 pm

Map

1700 Robin Hood Road, Richmond, VA

Reviews (2)

New Generations Federal Credit Union - Main Office Reviews

Write a review of this New Generations Federal Credit Union location.
Main Office
1700 Robin Hood Road Richmond, Virginia
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Recent Main Office Reviews
Cheryl Willis
December 28, 2015
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I am pissed off. There is not 1 item showing on Newgenfcu website that indicates what time the member services close. Inside branches closes at 5, drive through lines close at 6...??? So I called the member services number at 5:54 pm today, the IVR stated there was 1 call ahead of me....well how about no dam body ever answered my call by 5:25. I called from my landline at 6:10, the IVR stated the member services was closed. So this is how you treat your customers that call BEFORE closing? If I could give 0 stars, I would. And to make it even worse, the CSR would still have been able to clock out by 6pm...all I had was a simple question
Chris Dimitris
May 14, 2015
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As a small independent dealer, I try to refer my bank customers to New Generations FCU. Not only are their interest rates much lower, but they have that personal touch that one rarely sees at a large bank!

FAQs

Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the New Generations FCU login for Online Banking?
Access to your accounts with online banking is available login here.
Is New Generations FCU Mobile Banking available?
Yes, mobile banking for members provides access to your accounts. With help getting setup, start at the website.
Are New Generations FCU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
How can I apply for a New Generations FCU Credit Card?
The credit union does offer credit cards to members. To get more information, current rates, and to apply for a credit card, go to the website. Calculate the credit card payoff months or payment for your current card.
Does New Generations FCU offer Mortgage Loans?
Yes, home loans are available. Get rates, begin pre approval, and find payoff address online on the website. Calculate mortgage payments online.
Customer Support
Needing personal assistance? Contact New Generations FCU at (804) 359-8754.
What is the routing number for New Generations FCU?
Get the routing number, assets, loans, and other financial information.
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