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39 Lower Mountain View Drive Colchester, Vermont
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Reggie MaynardFebruary 2, 2016
Oh my goodness what a horrible horrible establishment. I have been a member for decades & not only will my wife & I never do business here again but both my daughters will be closing there accounts tomorrow as well. I just listened to the most belligerently disrespectful woman named Tara speak to my daughter in a way that truly shocked me. My daughter has fraud on her card and the "rules" are set in a way that no matter what you do, they will find a way to not cover your loss. My daughter had questions as what was being said was so contradictory and absurd and was told quote "I have no interest in hearing what you have to say". Tara continually interrupted the conversation and when my daughter finally spoke up and told her that she needed to let her speak & stop interrupting Tara said quote again "I get to speak first." The call was put on speaker due to its level of confrontation and inappropriate nature from the very beginning. We have heard nothing but negative feelings about NCFCU for years but continued to be loyal members. I now see first hand the low standard that everyone has been taking about.