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Rockland Bardonia Main Office
35 Bardonia Road Bardonia, New York
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AmberlinJanuary 16, 2016
They don't have traditional banking hours !ike most banks do and good luck if it is a holiday weekend and you are expecting a direct deposit. You won't get it and there will be no one to speak with.
Bilha BerkowitzJanuary 13, 2016
I hesitate to even give it one star. Their NY offices DO NOT ANSWER THEIR PHONES. I'VE TRIED FOR 4 DAYS TO GET THROUGH. I called the Norwalk office and they tried to intercede on my behalf. Guess what? No one answered the phone when they called either. Give me back my old credit union, please. I am closing my account and will definitely spread the word out - DO NOT OPEN AN ACCOUNT HERE.
James CarlsonJuly 15, 2015
I have been with the Norwalk employees credit union for 25 years prior to NEA buying them out. I have been with NEA since the time you purchased them. While on vacation, my Visa card was compromised, you issued me 2 new Visa Cards they state they are invalid cards since I received them 6/24/15.
I have been trying to contact your Bardonia office for the last 2 wks. I have called numerous times, only to be put on hold for 20 minutes, and disconnected from your computer which tells me I will be picked up in 5 mins, then 3 mins, then 8 mins, then disconnects me. Today I left a message to call me back, yet to hear from anyone. I sure would like to talk to a manager if he or she would be so kind to call me before I cancel my account with you.