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345 West 100 South Provo, Utah
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MaryMarch 31, 2015
This bank is the worst! They are completely incompetent. After multiple problems regarding duplicate and even triplicate withdrawls being made from my account by numerous vendors (an error by their merchant processor) they continue to tell me there's nothing they can do. They haven't done anything to resolve the problem, and it's been happening at least once a week for over a year now. Then I had all of my credit/debit cards stolen a couple weeks ago. The first thing I did was call Emily and report my debit card as stolen. She promised to send another. Then I find out today the card was never reissued and it's because she doesn't remember me calling my card in as stolen, but my account is cancelled. So incompetent. They are complete morons. My husband and I are in the process of moving all our checking account. DO NOT DO BUSINESS WITH PROVO POSTAL now Community Credit Union, unless you are okay your money disappearing and your bank doing nothing to resolve it.