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Smith & Nephew Employees Credit Union

Smith & Nephew Employees Credit Union

Main Office:

1450 East Brooks Road
Memphis, TN 38116

Contact the Credit Union

Closed Today: Business Hours
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1.0 stars based on 3 reviews
Smith & Nephew Employees Credit Union Reviews
Review Smith & Nephew Employees Credit Union - Main Office
Smith & Nephew Employees Credit Union has been open since 1991. The credit union has assets totaling $8.56 Million and provides banking services to more than 1,000 members.
Membership: The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Membership is also open to immediate family of current members.
Contact Smith & Nephew Employees Credit Union
Contact the Main Office location at 1450 East Brooks Road by calling (901) 399-6418 or contact the credit union by any of these means:
Phone: (901) 399-6418
Fax: (901) 399-6175

Business Hours

Lobby Hours

9:00 am - 4:30 pm
9:00 am - 4:30 pm
9:00 am - 4:30 pm
9:00 am - 4:30 pm
9:00 am - 4:30 pm
Closed Today


1450 East Brooks Road, Memphis, TN

Reviews (3)

Smith & Nephew Employees Credit Union - Main Office Reviews

Write a review of this Smith & Nephew Employees Credit Union location.
Main Office
1450 East Brooks Road Memphis, Tennessee
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Recent Main Office Reviews
His Niece
March 1, 2017
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This is by far the worst Credit Union/Bank I've ever dealt with. First off, the customer service is terrible. Its not a pleasant feeling when I'm handling transactions at the window. 2ND Whenever I go on vacation I have to NOW notify them because my card won't work. It happened while I was on vacation and it was the weekend, there was no one I could call. 3rd,I went to party on a sat nite and found out that my card does not work after midnite. 4th don't even think about trying to get a loan..It wont happen. So, Why do we have You here? You are not open on the weekend, cards don't work after midnite, customer service is terrible and to top it off, and you can't get a loan....There is nobody to express your concerns with other than the 2 mean ladies that seem to never get fired.
March 28, 2016
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This is the worse bank ever....I had to pay $200 to cash a cashiers check from this credit union at another bank because this bank did have the cash to pay me my money! They will not help me on the fee. I was told I should have given them a weeks notice so they could order more cash. So my options were leave my money in the bank $6400 and wait a week or pay the $200. They will not issue me a debit card and it has been 2 years! So they pretty much had me stuck! They are never willing to help in fees that sometimes oocur and this is the only time I've asked! I don't think I should have had to $200 to get my own money because this bank doesn't have cash???? Never heard of a bank that didn't have cash!
February 3, 2016
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The worst institution I've ever dealt with. My truck was broken into and personal belongings were stolen along with my bank card. I immediately reported it stolen but the thieves had used the card. This CU would not refund the fraudulent transactions stating that it was my responsibility to keep the card secure. I tried to escalate the complaint but I was told the person I was talking to was the President and I couldn't take it further.


Frequently Asked Questions
Access banking services like savings and checking accounts with better rates and lower fees.
Where can I find the Smith & Nephew CU login for Online Banking?
Access to your accounts with online banking is available login here.
Are Smith & Nephew CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online from the website. Contact the location and ask about pre-approval, payment address, or payoff address. Calculate Auto Loan amount with the easy online calculator.
Are Credit Builder Loans Available?
Loans to help rebuild or establish credit are available to members. Get more details at the website.
Customer Support
Needing personal assistance? Contact Smith & Nephew CU at (901) 399-6418.
What is the routing number for Smith & Nephew CU?
Get the routing number, assets, loans, and other financial information.
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