Write a review of this State Employees Credit Union location.
1002 Spring Lane Sanford, North Carolina
Would you recommend this State CU Sanford Branch location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
ChristyMarch 24, 2017
I have been a SECU member for over 20 years and have had positive experiences until today when I called to inquire about a matter I'd discussed with an employee the day before. I was actually able to go online the night before and get approved for a loan and just needed to go to the branch today to finalize and sign. I called to verify the documents I needed to bring with me. The person answering the phone told me it was a Friday and everyone that could help me was busy. When I asked if she could answer my question she asked me if I had not been given that information already, with a tone in her voice both times. If I'd had the information I would not be calling in the first place. She was rude and not helpful. My time is as valuable as hers and her tone and responses were very unprofessional.