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1447 Sugarland Drive Sheridan, Wyoming
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CLSeptember 3, 2015
I have been with this bank for 11 years. I have always been in good standing with them. Recently I learned that I had become a fraud victim. While trying to clear up fraudulent charges I find out that the bank cancelled ALL members debit cards and reissued them. Originally they told me it could take 60-90 days to recover funds, until I pointed out that if they are cancelling all members cards that the security breech is on their end. I ended up with the funds put back but their breech still cost 50.00 in fees which customers shouldn't be liable for in this particular case. It has been 17 days and I still have no replacement card. I travel for work and now days no one wants to take out of town checks. My last card replacement took 5 days for a broken card. This bank is a poor excuse of a bank. Do your self a favor and bank elsewhere.