Write a review of this Houston Police Federal Credit Union location.
1600 Memorial Drive Houston, Texas
Would you recommend this Houston Police FCU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Belinda ClevelandMarch 19, 2017
I do not know what the person is talking about that gave this place a ONE star. I absolutely LOVE this place!! They are professional and expedient. I have NEVER had an issue with the Houston Police Federal Credit Union, I have been a member for over 20 years. They have ALWAYS fulfilled my needs when I needed a loan, even when other banks turned me down. All I can say is this is the best bank experience I have EVER had.
Sadiqa SevierMarch 17, 2017
I've been a very loyal member of the Credit Union for over 17 years. While the Fraud detection holds and calls can get a little annoying, I know it's designed to minimize fraudulent activity. I love the credit union though. It is certainly my go to place for everything I need. In my opinion they really try to do what they can to assist their members. I will never switch!! ❤
LuisMarch 1, 2017
I have to say I have had an acct. with HPFCU for several years and I have to say it has been very good service, yes I do admit that some times its hard to get service on the phone, but when you do all problems are solved.
When they catch too many activity in or out of state the take action right away and get a hold of you to handle the matter. So in all I must give them a good recognition. oh yeah! it would be nice if they had more centers open in the Houston area. Thanks HPFCU :)
CharlesMarch 9, 2015
Terrible experience here and I've already switched banks. My card was constantly declined by their overzealous fraud detection, but when actual fraud occurred, hundreds of miles from my address, the charges went through without a problem. It's been over a month and I still haven't been reimbursed. Try calling them? Average hold times are over 10 minutes, just to talk to someone who sounds like they just woke up, hungover. Bad service, poorly run. They absolutely cannot compete with the big banks. There is absolutely no advantage to using this place over ANYONE else.