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1600 Memorial Drive Houston, Texas
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CharlesMarch 9, 2015
Terrible experience here and I've already switched banks. My card was constantly declined by their overzealous fraud detection, but when actual fraud occurred, hundreds of miles from my address, the charges went through without a problem. It's been over a month and I still haven't been reimbursed. Try calling them? Average hold times are over 10 minutes, just to talk to someone who sounds like they just woke up, hungover. Bad service, poorly run. They absolutely cannot compete with the big banks. There is absolutely no advantage to using this place over ANYONE else.