Amplify Credit Union

The Main Office location is 1 of 5 locations. Amplify Credit Union (formerly known as IBM Texas Employees FCU) has been open since 1967. It's the 20th largest credit union in Texas with assets totaling $1.52 Billion and providing banking services to more than 57,000 members as of December 2022.
Membership: The credit union is a community-based financial institution. People living, working, or worshipping in the credit union's geographic area can become a member and access banking services. Membership is also open to immediate family of current members.

Main Office

3600 W Parmer Lane
Suite 200

Austin, TX 78727
Reviews Rating:
Amplify Credit Union Reviews
Review Amplify Credit Union - Main Office
Open Today - December 9, 2022:
Lobby Hours:
   9:00 am - 5:00 pm
Phone Number:
(512) 491-1018
Mailing Address:
Amplify CU
PO Box 85300
Austin, TX 78708-5300

Main Office Hours

Lobby Hours

9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm

Amplify CU Main Office Reviews

Write a review of this Amplify Credit Union location.
Main Office
3600 W Parmer Lane Austin, Texas
Have you used this location's services?
Would you recommend this Amplify CU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
  • Do you recommend this location to others?
  • Would you return to this location for financial services in the future?
  • Do you have any compliments/complaints about the Main Office location?
(We won't publish your e-mail address)
Additional Information: Credit Union Reviews FAQs
Submit Review
Recent Reviews
Maryann Barrera
February 12, 2021

Review StarsReview StarsReview StarsReview StarsReview Stars
I started banking with this company a few years because when I was shopping around for car loan rates, they had the best deal. When I finish the paperwork they hit me with another rate that was different from what we first discussed. It took a lot of extra hours of my time and asking for managers managers to get my rate back down. Fast forward 3 years and I applied to refinance my car. I have never missed a payment and have excellent credit and was DENIED completely a refinance loan. I have at least 20 other offers from different banks who I don’t have a relationship with. I’m leaving this bank ASAP as there is not benefit to staying with them long term. Two starts only because the people on the phone are friendly even though they may not be helpful.
Bruce Norton
February 5, 2021

Review StarsReview StarsReview StarsReview StarsReview Stars
Amplify Credit Union gives all credit unions a BAD name. Do not borrow money from them or you will regret it. I had a horrible experience and I have friends who have had terrible experiences as well. I am filing a complain with the NCUA so hopefully they will take action and shut them down or force another credit union to absorb this awful group. Do not think twice about doing business with these scumbags. Kendall Garrison is a crook.
Jacob C
October 2, 2020

Review StarsReview StarsReview StarsReview StarsReview Stars
i financed a vehicle with Amplify. i didnt have much credit history and they gave me a chance.
the entire experience has been easy. my only complaint (which is just a personal anecdote)they don't have any branches in south austin.

i recently just sold said vehicle and their entire staff was very helpful.
namely Rudy, Tarna, John, Reva, Rosemary(?)
thank yall for the smooth transaction! Keep your money local folks
Devin Hanley
February 20, 2020

Review StarsReview StarsReview StarsReview StarsReview Stars
Wow! Talk about absolutely HORRIBLE customer service and to loyal patrons who have been with them for years. As soon as my loan is paid off I am out the door. The loan services department was so condescending and not in the least bit helpful in helping me relocate funds that they had drafted twice through my account, even though i had sent an email to clarify that this wouldn't happen. They gave me the runaround and essentially told me to take it up with my bank. Thanks for nothing amplify.
Eric K
July 15, 2019

Review StarsReview StarsReview StarsReview StarsReview Stars
Positive terrible to deal with. Inconsistent holds on deposits based on which tell happens to take the deposit. Seriously! Not rules or credit based, but the deposit hold is based on what the teller decides. No consistency between tellers.

Always a long line in the branch on Brockton.

Just about all my dealings with Amplify were disappointing. I am now with UFCU and much perfect they way they handle everything from deposits to loan applications.

More Reviews >


Frequently Asked Questions

Amplify CU (formerly known as IBM Texas Employees FCU) savings products available include Regular Share Savings, Individual Retirement Accounts / IRAs, Money Market, and Share Certificates / CDs.

Where can I find the login for Online Banking?
Account Access through online banking is available at Amplify CU login.

Is Amplify CU Mobile Banking available?
A mobile app is available for your iOS or Android smartphone. With help getting started with the mobile banking app, visit their website.

Are Amplify CU Auto Loans available?
Car/Truck/SUV loans are offered at competitive rates and terms. Full details available online on the website. Contact this location for a loan application or to ask about pre-approval, or payment/payoff address. Calculate Auto Loan amount with the easy online calculator.

Customer Service
Needing personal assistance from the credit union? Contact the CU from the website or call the contact number at (512) 836-5901.

What is the routing number for Amplify CU?
Get the routing number, assets, loans, and other financial information.

Is Amplify CU Down?

Service Status

Is Amplify CU down? Check conditions of various services from the credit union. You can also report a problem if you are experiencing an outage of one of the credit union's services. You can report downtime with virtual services, like website, online banking, and mobile app as well as traditional services for this specific Main Office location, including telephone, ATM, and the branch's physical availability.

View Service Status or Report a Service Outage

Back to Top