Write a review of this Union Pacific Employees Credit Union location.
550 Lindbergh Drive Beaumont, Texas
Would you recommend this Union Pacific CU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Connie MoralesJune 3, 2016
im writing today concerning the receptionist/office clerk in your office that repeatedly creates a hostile environment each time i call concerning my husbands account. she is very confrontational and derogatory towards my questions and concerns. she harasses my husband while he is working on his travels at work. he has only one day off which is sunday and cannot take calls while he is working. because he doesn't answer due to work policies , she leaves very condescending messages on his voicemail . why is this female persisting on stocking and harrassing my husband at his job. why does she not send a correspondence to our home to voice her concerns concerning our issurance policy. why does she not call the insurance company concerning the policy issues . union pacific cu is the financier and is registered at the insurance company to answer any questions about the policy. i will be writing a letter today to the comptrollers office here in houston to report union pacific credit union and their hostile practices concerning our situation. this issue needs to be address with the board of directors and i will be adding that particular letter to this complaint concerning the harassment from one of your employees in your office.i don't know her name but im sure it will not be difficult for your company to question all office clerks concerning my complaint.that particular clerk can not deny her negative approach to my husbands well being. something has to change with the procedures concerning contacting union pacific railroad employees while they are working and bombarding their voicemail with requests that can be easily taken care of if they call the insurance company.Also union pacific credit union must train their employees to be respectable and courteous to their clients. there is no excuse to condone this employee .
Andre PhelpsMay 15, 2016
when will the credit union offer online banking ?would make a lot easier to keep up with balance and make sure no fraud is going on with account .
AdolphusDecember 22, 2014
I'm so happy someone referred me to this credit union, the staff has to be the best banking institution I have ever had the privilege of banking with, they are very knowledgeable very helpful very friendly and very personal. They helped me when no one else would I'm a member for life.