Write a review of this Village Credit Union location.
601 E Court Avenue Des Moines, Iowa
Would you recommend this Village CU Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Brook HavensFebruary 10, 2017
The only review on here I read was enough to get me to post one. Honestly if you didn't like what you saw you should have attended one of the annual meetings and spoke up. The credit union is a family and there is nothing quite like the personal attention you can get from them.
It was sad to see Ruth leave but Monica really stepped up to fill those big shoes. Honestly I walked in off the street and told Monica I wanted a small $2K loan, was I rejected and told to go fill out a form online. Nope! She pulled one up ran my scores and handed me paperwork to sign my name and then a check for my loan.
To be honest I think your review was rather poor. The number one complaint I've heard from the VCU is that they get a TON of people simply calling in for their account balance. With everyone connected to the InternEt just log in and see what your balance is rather than tie up the phones.
So if your looking for a Credit Union that will treat you like a family member and not another sheep for their pasture I would swing on in and see Deb!
LisaOctober 28, 2015
I have been with the credit union over 15 years and went through a lot change. Never have I experience the mess they have going on now. Examples, try to call them? a laugh no one picks up. Try to get a loan, maybe in couple of weeks, nonsense.
Is this a credit union or hang out spot. Many occasion people just hanging out at the credit union? Ah family members hanging out to talk with the employee? I wish it was Blues Plan Credit union, when they care about the members and respect them.
I left village credit union and happy with Greater Iowa Credit Union.